Hair Cuttery-experienced Salon Leader with 14+ years of progressive leadership in high-volume salon environments. Known for exceeding sales targets, strengthening team performance, and developing Assistant Leaders and Stylists into high-performing contributors. Recognized for salon turnaround support, grand opening leadership, and district training facilitation. Brings strong KPI coaching discipline, culture building, and operational execution - prepared to scale leadership impact at the regional level.
Overview
25
25
years of professional experience
Work History
Salon Leader
Hair Cuttery / Ratner Companies
01.2015 - 01.2020
Led daily salon operations including sales, staffing, scheduling, and guest experience
Exceeded revenue targets for four consecutive quarters
Hired and developed 22+ stylists and emerging leaders
Coached team using KPI scorecards and performance metrics
Supported district facilitation and leadership training initiatives
Led grand opening and grand reopening contributing to national sales recognition
Implemented pricing education training used across multiple salons
Assistant Salon Leader
Hair Cuttery / Ratner Companies
01.2014 - 01.2015
Supported operational leadership including banking, ordering, and scheduling
Mentored stylists and reinforced service and sales behaviors
Communicated monthly goals and performance standards
Maintained inventory and operational controls
Salon Owner / Operator
Elevate Luxury Salon
01.2024 - Current
Managed budgeting, payroll, marketing, and service operations
Built customer retention and service package strategies
Maintained compliance and sanitation standards
Cosmetology Instructor
Baltimore Beauty & Barber School
01.2023 - Current
Delivered technical and consultation training
Developed student skills and career readiness
Led structured hands-on performance coaching
Retail Sales / Brand Leadership
Madison Reed & Anastasia Beverly Hills
01.2021 - 01.2023
Exceeded retail and service sales targets
Delivered consultation-driven sales approach
Executed promotions and client experience standards
Education
Licensed Cosmetologist - Cosmetology Education
Empire Beauty School
Cosmetology - undefined
Gordon Phillips School of Beauty Culture
Skills
High-Volume Salon Operations
Sales Plan & KPI Performance Coaching
Assistant Salon Leader Development
Team Culture & Retention
Guest Experience Standards
Staffing & Scheduling Control
Retail & Service Ticket Growth
Grand Opening & Turnaround Support
District Training Participation
Coaches Playbook Training
Culture of Networking
Culture of Greatness
Management & Facilitation Training
Textured Trends Management Training
Management Specialized Training
Coaches Playbook Training
Culture of Networking
Culture of Greatness
Management & Facilitation Training
Textured Trends Management Training
Education Credentials
Licensed Cosmetologist, Maryland
Empire Beauty School, Cosmetology Education
Gordon Phillips School of Beauty Culture, Cosmetology
Select Achievements
Promoted from Assistant Salon Leader to Salon Leader
National sales recognition tied to salon turnaround support
District training and facilitation contributor
Grand reopening coordination reversing negative sales trend