Ayesha Khan
Richmond,TX
Summary
Efficient professional in financial processing adept at completing tasks with productivity and precision. Specialize in loan documentation review, client communication, and regulatory compliance to ensure smooth operations. Excel in time management, problem-solving, and adaptability, fostering positive outcomes in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Mortgage Loan Processor
Swift Lending DBA LockIt Lending
Houston
10.2024 - Current
- Experienced in FHA, Conventional and VA loans
- Experienced in Purchase, Refinance, Refinance cash-out, Home equity loans and home equity line of credit.
- Analysed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application.
- Provided customer service by responding to inquiries regarding loan status.
- Reviewed loan applications and verified accuracy of borrower information.
- Verified that all conditions of the loan have been met prior to disbursement of funds.
- Ordered appraisals and title services on behalf of borrowers when necessary.
- Submitted completed loan packages to underwriting department for approval or denial decisions.
- Performed post-closing follow up on file completion requirements.
- Coordinated activities between lenders, attorneys, realtors, insurance companies.
- Communicated regularly with customers throughout the entire process from origination through closing.
- Created and completed loan submission packages.
- Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
- Managed conditions sent from underwriting departments.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Evaluated financial statements and contacted institutions and customers to clarify details.
- Performed quality control checks on processed loans to ensure accuracy and completeness.
- Collaborated with closing agents to schedule and prepare for loan closings.
- Educated clients regarding guidelines and adjustments of loan contracts and packages.
- Maintained detailed records of loan transactions and applicant information.
- Gathered property appraisals, surveys and tax records to update mortgage loan files.
- Coordinated with underwriters to resolve loan application issues and discrepancies.
- Obtained and verified clearance of underwriting conditions to prepare loan file for submission and approval.
- Managed pipeline of loan applications to ensure efficient processing.
- Collected required documentation from clients, such as proof of income and employment verification.
- Identified and suggested solutions to improve loan processing efficiency and customer service.
- Monitored loan processing timelines to meet closing deadlines.
- Managed communication between loan officers, underwriters, and clients to ensure timely processing.
- Utilized loan processing software for data entry and to streamline workflow.
- Inspected loan documentation for mistakes and corrected discrepancies.
- Managed loan application pipeline by completing and submitting reports within allotted turn-around times.
- Conducted thorough credit and background checks on loan applicants.
Junior Mortgage Loan Processor
Houston Federal Credit Union
Sugar Land
07.2022 - 08.2024
- Experienced in Conventional loans, Home Equity Loans and Home Equity Line of Credit.
- Knowledge in FHA, VA and USDA loans.
- Reviewed loan applications and verified accuracy of borrower information.
- Assessed credit reports to determine eligibility for mortgage loans.
- Processed loan documents and ensured compliance with federal regulations.
- Provided customer service by responding to inquiries regarding loan status.
- Prepared closing documents, including title policies, deeds, and other related items.
- Verified that all conditions of the loan have been met prior to disbursement of funds.
- Analyzed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application.
- Submitted completed loan packages to underwriting department for approval or denial decisions.
- Ordered appraisals and title services on behalf of borrowers when necessary.
- Maintained accurate records in accordance with company policy and procedures.
- Communicated regularly with customers throughout the entire process from origination through closing.
- Researched discrepancies in documentation received from applicants or third parties.
- Examined collateral property values to ensure they meet investor guidelines.
- Coordinated activities between lenders, attorneys, realtors, insurance companies.
- Reviewed HUD-1 settlement statements prior to closings.
- Organized files electronically according to document type and date received.
- Performed post-closing follow up on file completion requirements.
- Conducted quality control reviews on closed loans for accuracy.
- Updated clients about changes in state and federal laws governing mortgage lending practices.
- Managed loan application pipeline by completing and submitting reports within allotted turn-around times.
- Obtained and verified clearance of underwriting conditions to prepare loan file for submission and approval.
- Managed conditions sent from underwriting departments.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Determined loan eligibility by conducting income analysis, credit checks and repayment ability reviews.
- Inspected loan documentation for mistakes and corrected discrepancies.
- Contacted outside sources, references and vendors to verify client financial information.
- Gathered property appraisals, surveys and tax records to update mortgage loan files.
- Evaluated and adjusted loan files to meet banking, federal and secondary market regulations.
- Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
- Evaluated financial statements and contacted institutions and customers to clarify details.
- Created and completed loan submission packages.
- Managed communication between loan officers, underwriters, and clients to ensure timely processing.
- Filed completed packages quickly and efficiently.
- Coordinated with underwriters to resolve loan application issues and discrepancies.
- Monitored loan processing timelines to meet closing deadlines.
- Maintained detailed records of loan transactions and applicant information.
- Identified and suggested solutions to improve loan processing efficiency and customer service.
- Collaborated with closing agents to schedule and prepare for loan closings.
- Collected required documentation from clients, such as proof of income and employment verification.
- Calculated borrowers' income and debt ratios to assess loan eligibility.
- Conducted property appraisals and title searches to assess loan collateral.
- Conducted thorough credit and background checks on loan applicants.
- Prepared and reviewed loan closing documents to ensure compliance with lender requirements.
- Scanned and uploaded loan and related documents into system.
- Answered questions and advised customers regarding loans and transactions.
- Examined and verified information in loan application and closing documents.
- Filed and maintained loan records.
- Worked with third-party vendors to address and clear loan closing requirements.
- Prepared and delivered loan documents to title and escrow teams.
- Recorded applications for loan and credit, loan information and disbursements of funds.
- Reviewed customer accounts to determine on-time payments and loan terms compliance.
- Checked applicant credit, personal references and employment histories.
- Contacted credit bureaus, employers and other sources to check applicants' credit and personal references.
- Educated clients regarding guidelines and adjustments of loan contracts and packages.
- Utilized loan processing software for data entry and to streamline workflow.
- Facilitated the resolution of appraisal and title issues.
- Performed quality control checks on processed loans to ensure accuracy and completeness.
Mortgage Loan Officer Assistant
Bank of Texas
Sugar Land
02.2017 - 07.2022
- Assisted Mortgage Loan Officers with loan pre-qualifications by gathering and verifying customer financial information.
- Created and maintained detailed, accurate mortgage files for each loan application received.
- Provided administrative support to the Loan Officers, such as scheduling appointments, answering phones and responding to emails.
- Prepared loan applications and documents by gathering required information from customers.
- Completed data entry of all customer information into the loan origination system.
- Processed incoming payments from borrowers and distributed funds accordingly.
- Maintained updated knowledge of current lending regulations and guidelines.
- Reviewed credit reports, appraisals, title policies, insurance documents and other relevant paperwork for accuracy and completeness.
- Analyzed financial statements to ensure compliance with bank policies and procedures.
- Compiled monthly reports on the status of loans in processing or under review.
- Evaluated potential risks associated with certain loan types prior to approval process.
- Coordinated with closing agents to ensure a smooth closing process for customers' loans.
- Researched discrepancies between documentation submitted by clients versus their credit history reports.
- Advised clients on various mortgage products available based upon their individual needs.
- Assisted in preparing marketing materials to promote new loan products or services.
- Generated weekly pipeline updates for management team members.
- Performed file maintenance activities including archiving closed loan files according to company standards.
- Conducted follow up calls with clients regarding outstanding documents needed for approval of their loans.
- Answered questions from both internal staff members as well as external customers regarding the status of their loans.
- Attended industry conferences in order to stay abreast of changes in the mortgage industry.
- Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
- Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
- Generated estimates clients requested, sent pre-approval letters to agents and confirmed receipt of verification of employment documentation.
- Monitored purchase loans for due diligence, financed contingency and closing date expiration and tracked pipeline for refinances.
- Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
- Ordered, prepared and verified documents necessary for loan to close in compliance, on time and without last-minute surprises.
- Met with borrowers, took applications, distributed disclosures, ordered and reviewed title commitments and executed detailed follow-up through closing to verify completed requirements.
- Assisted in analyzing applicants' financial status, credit, and property evaluations.
- Identified and resolved issues that arose during the loan application process.
- Responded to inquiries from clients and lenders regarding loan status.
- Assisted in preparing loan application packages for submission to underwriting.
- Ensured accurate data entry of loan application information into system.
- Managed loan application pipeline to ensure timely processing of all loans.
- Facilitated the collection of additional documentation required for loan approval.
- Maintained client files and ensured compliance with lending regulations.
- Monitored loan progress from application to closing, keeping all parties informed.
- Compiled and verified financial documents necessary for loan processing.
- Coordinated communication between loan officers, clients, and underwriting staff.
- Coordinated appraisal orders and obtained necessary title work for loan processing.
- Provided administrative support to loan officers, including scheduling and document management.
- Interviewed loan applicants to obtain personal and financial data and assist in completing applications.
- Checked applicant credit, personal references and employment histories.
- Contacted credit bureaus, employers and other sources to check applicants' credit and personal references.
- Scanned and uploaded loan and related documents into system.
- Answered questions and advised customers regarding loans and transactions.
- Assembled and compiled title abstracts, insurance forms, loan documents, and tax receipts.
- Reviewed customer accounts to determine on-time payments and loan terms compliance.
- Prepared and delivered loan documents to title and escrow teams.
- Worked with third-party vendors to address and clear loan closing requirements.
Education
High School Diploma -
Sheepshead Bay High School
Brooklyn, NY05-1995
Accountings
Houston Community College
Houston, TXBBA - Business Administration
Wharton County Junior College
Sugar Land, TXSkills
- NAMP-CMLP
- NAMP-CMMU
- DU & LP workshop
- TRID Compliance
- Lending Portal Black knight software
- MS office Proficient
- NMLS # 1359775
- Notary Public
- Mortgage Now software
- Mortgage click
- Document Review
- Processing documents
- Verifying information
- Pipeline Management
- Loan processing expertise
- Reviewing financial paperwork
- Gathering appraisals
- Information Verification
- Financial document review
- Credit evaluation
- Preparing application
- Appraisals
Timeline
Mortgage Loan Processor
Swift Lending DBA LockIt Lending
10.2024 - Current
Junior Mortgage Loan Processor
Houston Federal Credit Union
07.2022 - 08.2024
Mortgage Loan Officer Assistant
Bank of Texas
02.2017 - 07.2022
High School Diploma -
Sheepshead Bay High School
Accountings
Houston Community College
BBA - Business Administration
Wharton County Junior College