Hi, I’m
Ayesha Siddique
New Milford,CT
Summary
Determined banking professional eager to apply financial knowledge and sales negotiation skills. Collaborative individual communicates with tact and diplomacy to internal and external customers. Researches and pursues new sales prospects to build strong base of clientele.
Overview
3
years of professional experience
Work History
Webster BankNew Fairfield, CT
Relationship Banker II
04.2023 - Current
Job overview
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Expanded client base through effective networking and referral generation, leading to increased business opportunities.
- Increased cross-selling success by proactively identifying client needs and suggesting appropriate financial solutions.
- Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
- Participated in ongoing professional development opportunities to remain current in industry best practices and continually improve service provision.
- Conducted comprehensive financial reviews for clients, resulting in more informed decision-making and better risk management.
America's Best Contacts & Eyeglasses
Assistant Manager
07.2021 - 04.2023
Job overview
- Monitor and achieve profit, sales and performance goals (i.e
- Reviewing the P&L)
- Monitor sales results against budgeted
- Ensure all store associates achieve and maintain the highest level of customer service
- Investigate and compile competitive information
- Motivate associates to exceed performance standards
- Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
America's Best Contacts & Eyeglasses
Certified Optometric Technician / Apprentice Optician
12.2020 - 07.2021
Job overview
- Assisted customers in selecting frames and lenses that are best for their lifestyles, prescription and budget
- Assist with dispensing eyeglasses and contacts to customers as permitted by state law
- Assist doctor with pre-testing equipment.
Education
Naugatuck Community CollegeNaugatuck, CT
Medical Assistant Certification
Skills
- Leadership
- Relationship building and management
- Customer Service-Oriented
- Cross-Selling Products
- Sales expertise
- Microsoft Software
- Multilingual
- Teller Support
- Financial Services
- Cash Flow Management
- Loans
- Policy development and implementation
References
Reference upon request
Timeline
Relationship Banker II
Webster Bank
04.2023 - Current
Assistant Manager
America's Best Contacts & Eyeglasses
07.2021 - 04.2023
Certified Optometric Technician / Apprentice Optician
America's Best Contacts & Eyeglasses
12.2020 - 07.2021
Naugatuck Community College
Medical Assistant Certification