Ayisha Johnson
Minneapolis,MN
Summary
Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility. To secure a position in my field of expertise, leveraging my diverse experience and skills gained in my home town while continuing to learn and grow within a supportive and dynamic orientation in Minnesota.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PCA
Accracare
10.2021 - Current
- Improved patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Housekeeper
1# Cleaning
01.2017 - Current
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Golf Course Attendant
Chatlet Golf
08.2023 - 11.2023
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Maintained pristine course conditions through regular maintenance tasks, such as mowing and raking bunkers.
- Assisted in the organization of successful golf tournaments by coordinating with event planners and setting up required equipment.
- Increased revenue by promoting membership packages and upselling additional services to visitors.
- Ensured a safe environment for all patrons by strictly enforcing golf course rules and regulations.
Customer Service Cashier
Walgreens
11.2018 - 02.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Collaborated with team members to ensure smooth operations during peak hours.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Associate in Dental Assisting -
Herzing University
Minneapolis, MN09.2024
High School Diploma -
Buffalo High School
Buffalo, MN06.2020
Skills
- Medical Terminology Knowledge
- Compassionate Care
- Personal Hygiene Assistance
- Communication Skills
- Problem-solving
- Time management
- Creativity
- Critical thinking
- Team collaborating
Certification
- PCA - Personal Care Aide
- PCR
Timeline
Golf Course Attendant
Chatlet Golf
08.2023 - 11.2023
PCA
Accracare
10.2021 - Current
Customer Service Cashier
Walgreens
11.2018 - 02.2023
Housekeeper
1# Cleaning
01.2017 - Current
Associate in Dental Assisting -
Herzing University
High School Diploma -
Buffalo High School