Ayla Bettevy
Jennings,LA
Summary
Experienced account representative skilled in facilitating communication between clients and claims adjusters. Strong problem-solving abilities and goal orientation contribute to improved service delivery and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Account Representative
State Farm
Jennings, LA
11.2016 - Current
- Facilitated communication between clients and claims adjusters to expedite service delivery.
- Managed client accounts, ensuring alignment with State Farm policies and procedures.
- Managed customer inquiries and resolved account issues to ensure high satisfaction levels.
- Analyzed customer feedback to identify trends and propose service improvements.
Education
High School Diploma -
Jennings High School
Jennings, LA05.2012
Skills
- Customer engagement
- Customer relationship management
- Account management
- Document management
- Goal oriented
- Prospecting skills
- Processing payments
- Opening and closing procedures
Timeline
Account Representative
State Farm
11.2016 - Current
High School Diploma -
Jennings High School