Ayla Tobler
Edmond,OK
Summary
Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Edmond Center Court
01.2018 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Scheduled, coordinated and confirmed private lessons and court time.
- Trained new team members on company procedures, customer service and issue resolution.
- Used POS system to process sales, returns, and gift card activations.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Front Desk Receptionist
Kickingbird Tennis
01.2015 - 01.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed private lessons and court times.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Trained new team members on company procedures, customer service and issue resolution.
Retail Sales Associate
Kohls
10.2014 - 12.2014
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, and gift card activations.
Retail Sales Associate
Payless Shoes
10.2014 - 12.2014
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
No Degree - General Studies
University of Central Oklahoma
Edmond, OKHigh School Diploma -
Edmond North Highschool
Edmond, OK05.2014
Skills
- Guest Relations
- Office Administration
- Customer Service
- Cash Handling
- Spreadsheet Tracking
- Telephone Etiquette
- Scheduling Appointments
- Problem-Solving Skills
Timeline
Front Desk Receptionist
Edmond Center Court
01.2018 - Current
Front Desk Receptionist
Kickingbird Tennis
01.2015 - 01.2018
Retail Sales Associate
Kohls
10.2014 - 12.2014
Retail Sales Associate
Payless Shoes
10.2014 - 12.2014
No Degree - General Studies
University of Central Oklahoma
High School Diploma -
Edmond North Highschool