Aylani Eloi
Humble,TX
Summary
Aspiring teacher with a strong commitment to impairing students and fostering a love for learning. Currently working towards certification to make a positive impact in the classroom.
Overview
6
6
years of professional experience
Work History
Veterinary Receptionist
Cole Veterinary Clinic At Harmony
08.2023 - 12.2023
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
Daycare Worker
Houston Interactive Aquarium & Animal Preserve
08.2023 - 10.2023
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
- Provided compassionate emotional support for children experiencing stress or anxiety throughout the day, fostering a secure attachment bond between caregiver and child.
- Managed challenging behaviors effectively by employing positive reinforcement techniques and redirecting negative actions towards more constructive outlets.
Team Lead Receptionist
Atascazoo Animal Hospital
03.2018 - 12.2022
- Collaborated with other department leads to address cross-functional challenges and improve overall operations.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues at the front desk.
- Promoted a positive work environment through effective conflict resolution strategies when addressing inter-team disputes or disagreements.
- Mentored junior-level receptionists on proper phone etiquette, enhancing communication skills amongst the entire team.
- Spearheaded initiatives to improve workplace efficiency and communication among team members.
Education
No Degree - Teaching
Texas Teachers of Tomorrow
Online05.2024
Bachelor of Science - Political Science
Sam Houston State University
Huntsville, TX12.2017
Skills
- Teamwork and Collaboration
- Prioritization
- Initiative-taking
- Attention to Detail
- Problem-Solving
Timeline
Veterinary Receptionist
Cole Veterinary Clinic At Harmony
08.2023 - 12.2023
Daycare Worker
Houston Interactive Aquarium & Animal Preserve
08.2023 - 10.2023
Team Lead Receptionist
Atascazoo Animal Hospital
03.2018 - 12.2022
No Degree - Teaching
Texas Teachers of Tomorrow
Bachelor of Science - Political Science
Sam Houston State University
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