Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Irmelys Ayleen Jung

New York,NY

Summary

Seasoned owner with broad experience in managing multiple facets of business. Strong background in operations, financial oversight and strategic planning. Skilled at fostering growth through innovative problem-solving and critical thinking skills. Noteworthy contributions to prior work include improved efficiency, increased revenue and enhanced team performance.

Overview

13
13
years of professional experience

Work History

Owner

Uri House LLC
New York, NY
02.2024 - Current
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Reviewed legal documents related to business operations.
  • Coordinated and managed vendors for events, ensuring all vendor requirements were met in a timely fashion.
  • Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.

Manager

Nana's Wonderland
Queens, New York
08.2023 - Current
  • Trained employees on additional job positions to maintain coverage of roles.
  • Monitored staff performance and addressed issues.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Delegated work to staff, setting priorities and goals.
  • Analyzed market trends and competitor activity to inform business strategy.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Enhanced customer satisfaction through the development of a customer service excellence program.

English Teacher Abroad

Gracias Music School
Busan, South Korea
06.2017 - 10.2017
  • Taught music students TOEFL skills (speaking, writing, reading and listening) in South Korea, Japan, China, Kazakhstan, Kyrgyzstan, Dominican Republic and Mexico on the Foreign Language standardized test that measure their availability in the English language

Red Zone Specialist

Apple
New York, NY
12.2015 - 07.2016
  • Represented Apple, connected with and helped customers develop lifelong relationships with the company
  • Provided innovative solutions and created an environment where all can succeed
  • Advised, sold, and set up Apple products
  • Provided effective presentations in a variety of environments

Senior Coordinator

International Youth Fellowship
New York, NY
01.2013 - 11.2015
  • Served as the regional representative of IYF USA, working closely with the president of the organization, national directors and project team to support the start-up, implementation, and ensure the logistical organization of IYF activities in the field, including training
  • Provided day-to-day management and regular updates to the directors on progress and challenges to ensure that all program activities were results driven and carried out in a structured, integrated and quality manner

Public Relations Associate

International Youth Fellowship
New York, NY
01.2012 - 01.2013
  • Contacted media outlets and established relationships with national radio stations as well as local television stations to raise awareness of the upcoming events for the IYF
  • Attracted different avenues of the media in order to express the mission and vision of the organization, present ideas and goals and get influencing people to decide to participate, be an integral part of the continual growth of the organization and build relationships to discuss global youth issues to design scalable solutions for youth development to share the

Early Childhood Education Specialist

Nana's Wonderland
Queens, NY
  • Plan, prepare, and implement a variety of infant/toddler learning activities for children
  • Demonstrate and assist in the infant/toddler development process with Early Childhood Education students
  • Develop schedules and routines ensuring physical activity, rest, and playtime
  • Teaching children how to play fairly with others
  • Disciplining bad behavior and rewarding good behavior
  • Observing, assessing, and documenting each assigned child's health, skills, behavior, growth, and development

Patient Service Representative

Montefiore Medical Group
Bronx, NY
  • Perform complex clerical activities such as patient billing, preparing reports and correspondence, updating departmental records, and ordering office equipment and supplies
  • Prioritize work assignments and may lead lower level clerical staff
  • Associate is responsible for providing patient information, greeting patients, registering, entering fiscal information and verifying demographic information and submitting real time eligibility (RTE) in EPIC
  • Also admit, discharge, transfer, and direct patients

Education

Bachelor of Arts - Human Services, Early Childhood Education

Monroe College
Monroe, NY
06.2020

Skills

  • Interpersonal skills
  • Communication skills
  • Networking
  • Business relationships
  • Self-starter
  • Ability to handle multiple priorities
  • Knowledge of marketing
  • Knowledge of sales
  • Ability to work independently
  • High ethical standards
  • Integrity
  • Organizational skills
  • Leadership skills
  • Ability to oversee staff
  • Proficient with Microsoft Office
  • Proficient with Adobe Illustrator
  • Web-based prospect research
  • Marketing tactics
  • Project estimating
  • Financial management
  • Business administration
  • Small business operations
  • Design coordination

Languages

  • English, Bi-lingual
  • Spanish, Bi-lingual
  • Korean, Proficient

Languages

Spanish
Professional
Korean
Native/ Bilingual
English
Full Professional

Timeline

Owner

Uri House LLC
02.2024 - Current

Manager

Nana's Wonderland
08.2023 - Current

English Teacher Abroad

Gracias Music School
06.2017 - 10.2017

Red Zone Specialist

Apple
12.2015 - 07.2016

Senior Coordinator

International Youth Fellowship
01.2013 - 11.2015

Public Relations Associate

International Youth Fellowship
01.2012 - 01.2013

Early Childhood Education Specialist

Nana's Wonderland

Patient Service Representative

Montefiore Medical Group

Bachelor of Arts - Human Services, Early Childhood Education

Monroe College
Irmelys Ayleen Jung