Ayleen Rodriguez
Austell,GA
Summary
Dynamic professional with experience at R&N Landscaping LLC and Pro Rodriguez Painting LLC, excelling in call handling and appointment scheduling. Proven ability to enhance customer service and streamline database management, ensuring accuracy and efficiency. Adept at project coordination, demonstrating strong attention to detail and leadership in team environments. Committed to delivering exceptional results.
Overview
6
6
years of professional experience
Work History
Receptionist
R&N Landscaping LLC.
Hoschton, Georgia
02.2023 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate personnel.
- Scheduled and confirmed appointments and maintained calendars.
- Scheduled employee schedules.
- Entered customer information into organization's database.
- Stored and retrieved documents or files.
- Assisted in preparation of appointments.
- Maintained payroll information by calculating, collecting and entering into database.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Project Manager and Professional Painter
Pro Rodriguez Painting LLC
Austell, Georgia
03.2022 - Current
- Supervised team of 4+ painters, delegating tasks and overseeing project progress.
- Collaborated with clients to understand their painting requirements and provided recommendations for color schemes and finishes.
- Maintained inventory of painting supplies and equipment.
- Created and implemented processes to ensure successful completion of projects.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Ensured compliance with safety regulations and enforced proper use of personal protective equipment.
- Experienced painter with 4+ years of experience in residential and commercial painting.
Receptionist- Front Desk
Rio Body Wax
Austell, Georgia
05.2019 - 12.2019
- Answered the phone, took messages and planned and scheduled appointments.
- Managed company database and ensured the accuracy of contact information.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Scheduled employee schedules.
- Collected payments and posted them to clients accounts in an accurate and timely manner.
- Informed other employees of visitors arrivals or cancelations.
Education
High School Diploma -
Pebblebrook Highschool
Austell, Georgia05-2016
Skills
- Call handling
- Appointment scheduling
- Database management
- Customer service
- Attention to detail
- Project coordination
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Receptionist
R&N Landscaping LLC.
02.2023 - Current
Project Manager and Professional Painter
Pro Rodriguez Painting LLC
03.2022 - Current
Receptionist- Front Desk
Rio Body Wax
05.2019 - 12.2019
High School Diploma -
Pebblebrook Highschool