Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ayleen Torres

Oceanside,CA

Summary

Hardworking server with relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience

Work History

Server

Santianna
Carlsbad, CA
02.2024 - Current
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with residents to determine satisfaction with meals, promptly taking action to correct problems.
  • Greeted residents, answered questions and recommended specials to increase profits.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Communicated with kitchen staff to prepare for and serve customers.
  • Operated POS terminals to input orders, and split bills.

Resort Operator

Legoland California
Carlsbad, CA
10.2022 - 01.2024
  • Handled guest complaints and offered complimentary services for hardship cases.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction.
  • Greeted guests at the entrance with a positive attitude and asked open-ended questions to better understand park needs.

Education

High School Diploma -

Surfside Educational Academy
Oceanside, CA
06-2024

N/A - Hospitality

Mira Costa Community College
Oceanside, CA

Skills

  • Food Running
  • Table Bussing
  • Table Setting
  • Guest Engagement
  • Safe Food Handling
  • Menu knowledge
  • POS operation

Languages

Spanish
Professional

Timeline

Server

Santianna
02.2024 - Current

Resort Operator

Legoland California
10.2022 - 01.2024

High School Diploma -

Surfside Educational Academy

N/A - Hospitality

Mira Costa Community College
Ayleen Torres