Aylene Martinez
El Paso,TX
Summary
Dependable server leader successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Shift Leader
Rafas Burritos Horizon
04.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Managed scheduling for the few servers, maintaining adequate staffing levels while accounting for personal employee needs
Server
Great American Steak House
09.2019 - 05.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Associate of Science - Medical Assisting
Southwest University At El Paso
El Paso, TX10.2023
Skills
- Customer Service
- Patient Management
- EKG Set Up and Monitoring
- Monitoring Patient Progress
- First Aid
- Electrocardiography
- Phlebotomy
Certification
- CET - EKG Technician
Languages
Spanish
Native or Bilingual
Clubs
- Valor (Vice- president)
- Class of 2019 (Service & S.P. Coordinator)
- Student Council (Assembly and spirit section leader)
- Dual Language Honer Society
Timeline
Server Shift Leader
Rafas Burritos Horizon
04.2021 - Current
Server
Great American Steak House
09.2019 - 05.2021
Associate of Science - Medical Assisting
Southwest University At El Paso
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