AYLIN ERKAL
Fort Lauderdale,FL
Summary
Result-driven sales professional with more than 25 years of experience as top sales performer and a proven track record of increasing monthly sales profits in health insurance sales, retail management, leasing management and in outside sales field. Passionate about high-quality customer service, highly skilled at creating new relationships and maintaining strong relations to generate repeat business. In-depth knowledge of effective sales strategies and exceptional presentation skills. Goal and team-oriented with strong leadership skills and commitment to achieving sales quotas to drive the growth of the company
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Health Insurance Agent
Enhance Health
Sunrise, FL
07.2023 - Current
- Telesales/Retention - Guided a team of Sales Agents to ensure goals were met or exceeded, and achieve #1 sales team in Medicare Department
- Assist Medicare Advantage recipients by providing them solutions to their medical, dental, vision, pharmaceutical, and general healthcare needs.
- Managed multiple CRM's and research tools through effective organization and multitasking.
- Maintain a book of business use of inbound and outbound leads, and consistent client follow up.
- Created reports that tracked performance metrics such as conversion rates, ROI.
- Achieve high levels of enrollment through extensive product knowledge,thorough compliance procedures and skillful sales strategy.
Senior Sales Consultant
USA Green Contractors
Fort Lauderdale, FL
10.2022 - 07.2023
- Educated customers on product features and technical details to highlight benefits.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Negotiated prices and set up contracts to finalize sales agreements.
- Conducted site visits to assess needs, demonstrate products and recommend optional solutions for customer requirements.
- Coached, developed and motivated team to achieve revenue goals.
- Resolved customer complaints regarding sales and service.
Senior Energy Consultant
Florida Solar & Air
Cooper City, FL
06.2017 - 10.2022
- Consistently earned top performer with a closing ratio %27 to %38 out of 21 sales team members.
- Maintain an average sales between $1.1 million to $1.4 million yearly.
- Assisted in training of new hires on organizational procedures, policies and sales techniques.
- Traveled in assigned service territory to meet client needs.
- Educated customers on product features and technical details to highlight benefits.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
- Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
Gym Manager & Boxing Coach
Dyme Boxing & Fitness
Charlotte, NC
02.2014 - 05.2017
- Answered questions regarding fitness equipment to gym patrons and offered information on wellness strategies.
- Utilized well-honed decision-making skills to quickly and effectively find solutions to customer issues.
- Implemented personalized training to each employee, providing guidance and information to strengthen skills needed to accomplish tasks.
- Initiated group programs to challenge members to make exercise part of daily routines.
- Represented integrity and professionalism in business, serving as mentor and role model to staff.
- Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
- Motivated talented staff and realized 45% increase in sales through creation & debut of incentive performance plan.
- Developed exercise regimens targeting individual athlete needs.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
Leasing Sales Manager
CWS Apartments
Charlotte, NC
11.2012 - 03.2015
- Managed day-to-day operations for 320-unit Mid Rise property with 500 - 600 occupants.
- Achieved Top #8 Leasing Specialist in South East Region & Top #3 in North Carolina
- Conceptualized and executed grassroots marketing plans that lead to & maintained 95-98% occupancy.
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
- Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Identified new business with regular market, consumer and competitor research.
- Create activities to the residents by Reaching out the vendors, volunteers and business owners in neighborhood to Market their business at our property or at their location
Education
BBA - Tourism Hotel And Motel Management
9 EYLUL UNIVERSITY
IZMIR, TURKEYPublic Relations
9 EYLUL UNIVERSITY
IZMIR, TURKEYSkills
- Established Track Record of Exceptional Sales Results
- Negotiations Expert and Strong Deal Closer
- Excellent Interpersonal and Written Communication
- Insurance Sales
- Renewable Energy Programs
- Problem Solving
- CRM : TLD, Salesforce and Zoho, Yardi, Microsoft Office Suite
- Vendor Management
- Detail-Oriented
- Decision Making
- Relationship Building
- Recruiting and Hiring
- Goal Setting
- Coaching and Mentoring
Certification
- Health & Life Insurance Licensed in 50 States NPN # 20738965
- Florida Department of Financial Services - 0215 - LIFE INCL VAR ANNUITY & HEALTH LN# G007662
- State Of Florida DBPR - Division Of Real Estate Sales Associate License-2022- LN# SL3554674
- World Instructor Training Schools ( W.I.T.S ) Certified Personal Trainer (CPT) - 2015
Languages
English
Native/ Bilingual
Turkish
Native/ Bilingual
Timeline
Licensed Health Insurance Agent
Enhance Health
07.2023 - Current
Senior Sales Consultant
USA Green Contractors
10.2022 - 07.2023
Senior Energy Consultant
Florida Solar & Air
06.2017 - 10.2022
Gym Manager & Boxing Coach
Dyme Boxing & Fitness
02.2014 - 05.2017
Leasing Sales Manager
CWS Apartments
11.2012 - 03.2015
BBA - Tourism Hotel And Motel Management
9 EYLUL UNIVERSITY
Public Relations
9 EYLUL UNIVERSITY