Aylin Rodriguez
Summary
I have a strong foundation in customer service, a background in the legal field, and bilingual proficiency in Spanish. I am excited to bring these unique skills set to a role where I can make a meaningful impact.
Overview
10
10
years of professional experience
Work History
Legal Assistant
Devkota Law Firm L.L.C.
09.2021 - Current
- File court documents and legal pleadings with court clerk on behalf of attorneys.
- Handle office scheduling and made notes for deadlines and other important dates.
- Serve as the primary point of contact for clients, addressing inquiries, providing updates on case progress, and ensuring clients felt supported throughout their legal journey.
- Utilize proficiency in both English and Spanish to effectively communicate with clients translating documents as needed, and ensuring language barriers do not hinder client interactions.
- Prepare for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Obtain necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Track and monitor requests for medical records.
- Perform general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.
- Review accounts on daily basis to assess aging and pursue collection of funds.
Server
Chili's Grill & Bar Restaurant
11.2013 - Current
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Use communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Stay up-to-date on menu changes to help customers make food choices.
- Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Provide courteous and friendly service while multitasking in fast-paced environment.
Education
Certificate - Culinary Arts
Kansas City Kansas Community College
Kansas City, KS05.2018
High School Diploma -
J C Harmon High School
Kansas City, KS05.2017
Skills
- File Management and Organization
- Task Prioritization
- Customer Service and Conflict Resolution
- Strong Attention to Detail
- Adaptable
- Bilingual Proficiency in English and Spanish
Timeline
Legal Assistant
Devkota Law Firm L.L.C.
09.2021 - Current
Server
Chili's Grill & Bar Restaurant
11.2013 - Current
Certificate - Culinary Arts
Kansas City Kansas Community College
High School Diploma -
J C Harmon High School
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