AYLOR SCANDOLA
Allentown,PA
Summary
Hardworking college graduate. Seeking employment in order to diversify work experience and develop new skills. Equipped with hands-on experience through academic projects, demonstrating proficiency in market research, content creation, and campaign analysis. Dependable worker with experience in customer service, equipped for fast-paced work and changing daily needs. Seeks out opportunities to go beyond basics, improve processes, and increase clientele satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Sabrinas Cafe
Philadelphia
01.2024 - 07.2024
- Anticipated customer needs and quickly responded to requests to ensure an enjoyable dining experience
- Developed and maintained customer service policies and procedures to ensure adherence to company standards
Server
Playa Bowls
Philadelphia
03.2022 - 04.2024
- Optimized customer service processes, enhancing satisfaction and fostering loyalty. Implemented efficient order management system, reducing wait times and errors.
Server / Assistant Food Runner
Double Knot
Philadelphia, PA
01.2023 - 06.2023
- Coordinated food preparation and delivery to ensure timely service, resulting in a high level of customer satisfaction.
Front Desk Associate
Planet Fitness
Philadelphia
03.2021 - 05.2021
- Collected information for transactions and customer registration
- Managed the daily operations of the front desk, ensuring efficient service delivery and compliance with organizational standards
- Trained new employees on front-desk operations and procedures.
Education
BBA - Marketing
Temple University
Philadelphia05.2024
Skills
- Collaboration
- Adaptability
- Problem Solving
- Communication Skills
- Microsoft Office
References
- Adam Matari, PLAYA BOWLS TEMPLE, adam.matari@icloud.com, 9738007006
- Joseph McMenamin, SABRINA'S CAFE, josephmc@sabrinascafe.com, 6093322208
Affiliations
- Competitive Strategy Overview - Doggie Style Pets, Philadelphia, PA.
- Digital Marketing Campaign - Gowanus Apiary, Brooklyn, NY.
Timeline
Server
Sabrinas Cafe
01.2024 - 07.2024
Server / Assistant Food Runner
Double Knot
01.2023 - 06.2023
Server
Playa Bowls
03.2022 - 04.2024
Front Desk Associate
Planet Fitness
03.2021 - 05.2021
BBA - Marketing
Temple University