Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Carly Skemp

Onalaska

Summary

I believe I am a dynamic and dedicated professional with extensive experience in customer service and patient interaction, honed while shadowing at Valley Dental, Oak Forest Dental, and Kujak Dental. Throughout my experience, I have proven that I have the ability to enhance positive environments and customer satisfaction through effective communication and teamwork. I have shown myself to be skilled in the dental field, while also being CPR-certified. I excel in multitasking, being a personable individual and having critical thinking skills to ensure exceptional care.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Jon Erickson
La Crosse
05.2023 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Took orders from customers accurately and in a timely manner.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Am a personable and easygoing individual, making everyone feel welcome

Dental Shadowing

Charlie Keane
Onalaska
05.2023 - 01.2025
  • This was an office that I was blessed to be a part of, shadowing under Dr. Keane and many other hardworking individuals and hygienists.
  • Through shadowing here, I was able to gain insight into dental procedures, X-ray imaging, customer service, etc.
  • There was always high attention to customers when face-to-face or through phone conversations.
  • Watching each doctor interact with their patients helped show different people skills

Dental Shadowing

Mike Gavin
Onalaska
05.2024 - 09.2024
  • Coming into Valley Dental, there was always a good mood from every single employee who worked there, making me feel comfortable asking questions about different dental procedures.
  • Dr. Gavin is incredible at explaining different cases when looking at what to do and how each patient can benefit from his care, which is something I enjoyed learning about in his office.
  • The environment is always something important to have when working with multiple people, and this office showed a truly positive place to come in and work, learn from others every day, which I felt was very beneficial.

Dental Shadowing

Dan Kujak
La Crosse
05.2023 - 04.2024
  • Dr. Kujak was someone who prioritized my learning experience, along with the care of each and every one of his patients, to accomplish what they needed.
  • The customer service at this office was something that was very noticeable from the first day I started. Each patient would come in with a smile on his or her face because of the constant, positive environment.
  • Each assistant working beside Dr. Kujak showed me nothing but respect, and made me feel like asking questions to better my learning and understanding was encouraged.

Cashier Team Lead

Ben Johnson PLumbing
La Crosse
05.2021 - 08.2022
  • Assisted customers with locating items within the store when requested.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Performed daily opening and closing procedures for the register area.
  • Created a positive environment for customers and other employees around me

Lifeguard Instructor

Ashley Gordan
Onalaska
05.2021 - 08.2021
  • Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
  • Provided in-service training to existing lifeguard staff on the proper use of emergency equipment.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Educated participants about hazardous conditions in aquatic environments and how to avoid them.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Created a safe environment and guided individuals when help was needed.
  • CPR-certified.

Education

Bachelor of Science - Biomedical Sciences

Minnesota State University, Mankato
Mankato, MN
05-2025

High School Diploma -

Onalaska High School
Onalaska
05-2021

Skills

  • Customer service
  • Dental procedures
  • X-ray imaging
  • Patient interaction
  • Time management
  • Team collaboration
  • Problem solving
  • Friendly, positive attitude
  • Organization
  • Flexible and adaptable
  • Supervision and leadership
  • Task prioritization
  • Critical thinking
  • Patient care
  • Multitasking Abilities
  • First Aid/CPR
  • Conflict resolution
  • Collaboration
  • Dependable and responsible
  • Active listening

Affiliations

  • Reading books
  • Going to the gym
  • Playing sports with friends/ family
  • Walking my dogs
  • Campfires
  • Going to the cabin/ being on the lake
  • Traveling

Accomplishments

  • National Honors Society
  • Pre Dental Club
  • Highest Honors

Certification

  • CPR certified

Languages

English
Professional

References

References available upon request.

Timeline

Dental Shadowing

Mike Gavin
05.2024 - 09.2024

Server

Jon Erickson
05.2023 - Current

Dental Shadowing

Charlie Keane
05.2023 - 01.2025

Dental Shadowing

Dan Kujak
05.2023 - 04.2024

Cashier Team Lead

Ben Johnson PLumbing
05.2021 - 08.2022

Lifeguard Instructor

Ashley Gordan
05.2021 - 08.2021

Bachelor of Science - Biomedical Sciences

Minnesota State University, Mankato

High School Diploma -

Onalaska High School

Similar Profiles

CREATE PROFILE
Carly Skemp