AYONA SCURLOCK
Summary
Licensed esthetician with nearly 5 years in the beauty industry and 3 years of hands-on esthetics experience. Knowledgeable in skincare treatments, client care, and beauty wellness. Took time to expand professional experience through administrative work, developing strong communication, organization, scheduling, and customer service skills. Recently relocated from St. Louis to Dallas and eager to continue growing within the beauty and wellness industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Front Desk Manager
Woodhouse Day Spa
Plano
12.2024 - Current
- Supported daily front desk operations in a high-end spa environment
- Assisted with managing guest check-in/check-out and ensuring a luxury client experience
- Handled appointment scheduling, booking system updates, and client communications
- Provided leadership support to front desk staff and helped maintain smooth daily workflow
- Resolved client concerns professionally and maintained high customer satisfaction standards
- Assisted with training new front desk team members and reinforcing company procedures
- Coordinated with estheticians and spa leadership to optimize scheduling and service flow
- Managed administrative duties including records, payments, and retail support.
Esthetician
Massage Envy
St Louis
12.2021 - 12.2023
- Massage Envy— Licensed Esthetician / Front Desk Management3 Years
- Provided customized skincare services and client consultations in a professional spa environment
- Performed facials, skin analysis, treatment recommendations, and product education
- Maintained sanitation standards and ensured client comfort and satisfaction
- Assisted with front desk operations including appointment scheduling, check-in/check-out, and customer support
- Managed daily administrative tasks, client records, and booking systems
- Helped create a welcoming environment that supported client retention and repeat business
- Collaborated with spa staff to maintain smooth daily operations and positive client experiences.
Receptionist
Face & Body Day Spa
Brentwood
01.2021 - 12.2021
- Provided exceptional service to high volume of daily customers.
- Arowered and directed incoming calls using multi-ine telephone system.
- Built and maintained working relationships with peers and upper management.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Maintained daily calendars, set appointments with clients and planned daly office events.
- Managed appointment scheduling for services and treatments.
Sever and Hostess
Applebee's Grill Bar
Florissant
03.2018 - 05.2021
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
High School Diploma -
Hazelwood West High School
Licensed Esthetician -
Grabber School of Hair Design
Skills
- Highly Organized
- Team Leadership
- Detail-oriented
- Strong communication skills with ability to build long-term client
- Problem solving
- Hospitality
- Operations management
Certification
Certified BROW ARTIST, TheGambar LLC, 2021
Timeline
Assistant Front Desk Manager
Woodhouse Day Spa
12.2024 - Current
Esthetician
Massage Envy
12.2021 - 12.2023
Receptionist
Face & Body Day Spa
01.2021 - 12.2021
Sever and Hostess
Applebee's Grill Bar
03.2018 - 05.2021
High School Diploma -
Hazelwood West High School
Licensed Esthetician -
Grabber School of Hair Design