Ayonna Ford
Supply,NC
Summary
Organized and efficient Data Entry Clerk with almost 6 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Punctual and honest cashier with solid background in fast-food environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.
Overview
5
5
years of professional experience
Work History
Data Entry Specialist
Uptime Technology Solutions
Wilmington, NC
01.2023 - 03.2023
- Managed workflow scheduling, data entry, and accuracy verification for large data projects.
- Sorted documents and maintained organized filing process.
- Produced monthly reports with advanced Excel spreadsheet functions.
- Built and maintained tracking databases for variety of measuring aspects.
- Scanned documents and saved in database to keep records of essential organizational information.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Developed and implemented data entry operations.
Cashier
Bojangles' Famous Chicken 'n Biscuits
Supply, NC
08.2022 - 09.2022
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Stocked, tagged and displayed merchandise as required.
- Worked with floor team and managers to meet wide range of customer needs.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Greeted over 1,000 customers per day and communicated effectively to obtain accurate orders.
Cashier
Burger King
Shallotte, NC
06.2022 - 08.2022
- Resolved customer complaints independently or with aid of supervisor.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Identified and resolved discrepancies and errors in customer accounts.
- Provided beverage cups and condiments to increase customer convenience
- Performed cash and card transactions to complete customer purchases.
- Assisted counter staff in packing ready orders and distributing to customers.
- Lifted up to 50 pounds at once.
Customer Service Representative
Circle K
Supply, NC
01.2022 - 06.2022
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Promptly responded to inquiries and requests from prospective customers.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Managed timely and effective replacement of damaged or missing products.
- Processed customer service orders promptly to increase customer satisfaction.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Trained staff on operating procedures and company services.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Cashier
Wal-Mart Supercenter
Shallotte, NC
12.2021 - 01.2022
- Set up new sales displays each week with fresh merchandise.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Restocked and organized merchandise in front lanes.
Hostess
Chili's Bar And Grill
Shallotte, NC
11.2021 - 11.2021
- Backed up servers by checking on tables and retrieving items for guests.
- Completed daily side work and opening and closing duties without fail.
- Promoted business loyalty by fostering positive customer relationships.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Cashier
Taco Bell
Shallotte, NC
01.2021 - 11.2021
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Stocked, tagged and displayed merchandise as required.
- Assisted other team members to achieve goals.
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
- Received and processed customer payments and estimated and communicated wait times accurately.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Cashier
Hardee's
Shallotte, NC
07.2021 - 10.2021
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Stocked, tagged and displayed merchandise as required.
- Received, unpackaged and stored incoming food deliveries.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Organized and re-stocked various stations and self-service items.
- Assembled and packaged food items securely to meet company standards.
- Enforced food safety standards established by health department, resulting in outstanding health inspection ratings.
- Discarded expired food items and disposed of waste for hygienic food preparation environments.
Cashier
Lowes Foods
Ocean Isle Beach, NC
08.2020 - 11.2020
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
Cashier
Hardee's
Supply, NC
07.2019 - 07.2020
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Stocked, tagged and displayed merchandise as required.
Cashier
McDonald's
Supply, NC
04.2020 - 06.2020
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
06.2022
Skills
- Data Input
- Cleaning
- Microsoft Office
- Till Counting
- Food and Beverage Experience
- Flexible and Adaptable
- Multitasking Abilities
- Food Preparation and Safety
Timeline
Data Entry Specialist - Uptime Technology Solutions
01.2023 - 03.2023
Cashier - Bojangles' Famous Chicken 'n Biscuits
08.2022 - 09.2022
Cashier - Burger King
06.2022 - 08.2022
Customer Service Representative - Circle K
01.2022 - 06.2022
Cashier - Wal-Mart Supercenter
12.2021 - 01.2022
Hostess - Chili's Bar And Grill
11.2021 - 11.2021
Cashier - Hardee's
07.2021 - 10.2021
Cashier - Taco Bell
01.2021 - 11.2021
Cashier - Lowes Foods
08.2020 - 11.2020
Cashier - McDonald's
04.2020 - 06.2020
Cashier - Hardee's
07.2019 - 07.2020
West Brunswick High School - High School Diploma,
Similar Profiles
Tauqir FatimaTauqir Fatima
Accounts Receivables / Accounts payable / Collections at Uptime Parts Fleet SolutionsAccounts Receivables / Accounts payable / Collections at Uptime Parts Fleet Solutions
Amelia TaylorAmelia Taylor
Digital Marketing Specialist at Uptime Business SolutionsDigital Marketing Specialist at Uptime Business Solutions
Thirumala Rao TThirumala Rao T
Assistant Manager at Infinite Uptime India Pvt LtdAssistant Manager at Infinite Uptime India Pvt Ltd