SEAN R TESSEIN
SUPPLY,NC
Summary
Dynamic bartender with a proven track record at Troon Golf, excelling in high-volume environments. Recognized for outstanding customer service and responsible alcohol service, fostering loyal clientele. Strong multitasking abilities and effective communication skills enhance guest experiences, while expertise in crafting high-quality cocktails ensures satisfaction and repeat business.
Overview
14
14
years of professional experience
Work History
Bartender
Heritage Golf
10.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender/ Lead Server
Troon Golf (St. James Plantation)
05.2011 - 10.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Associate of Applied Science - Hospitality Management
Mercer County Community College
Trenton, NJ05-1995
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Responsible alcohol service
- Complex Problem-solving
- Memory retention
- Hospitality service expertise
- Service-oriented mindset
- Professional appearance
Timeline
Bartender
Heritage Golf
10.2021 - Current
Bartender/ Lead Server
Troon Golf (St. James Plantation)
05.2011 - 10.2021
Associate of Applied Science - Hospitality Management
Mercer County Community College
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