Cisco packet Tracer
Ayoola Ojekunle
New Ark
Summary
Am an Experienced Network Technician with 7year record working with large-scale networks where data security is priority with skilled knowledge who can Adept at rapidly and expertly addressing network faults for quick recoveries. Am proponent of comprehensive preventive maintenance plans to prevent hardware and software faults and ready to minimize disruptive technical issues and instantly respond to unforeseen network with extensive background working with network monitoring and authentication packages.
Experience in helpdesk operations, network maintenance and mobile device support with applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance.
Overview
7
7
years of professional experience
Work History
Network Technician
Pivital Solutions
03.2020 - Current
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Designed and evaluated WAN and LAN connectivity technologies.
- Performed necessary maintenance to support network availability.
- Collaborated with vendors to ensure timely delivery of equipment while maintaining budgetary constraints.
- Enhanced system performance by conducting regular network maintenance and updates.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Evaluated security measures and made recommendations to network administrator for upgrades and changes.
- Oversaw [Number] desktops in Windows domain and installed firewalls to connect and protect users.
- Supported users both local and by phone with problem resolution and education.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Facilitated seamless transitions during hardware upgrades by providing thorough training on new equipment usage for staff members.
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
- Performed system patches, service packs, hot fixes and new security configurations.
- Collaborated with networking personnel at providers and data centers to determine origination points for faults and recover from malfunctions.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
Dispatch Network Technician
Litnetworking
03.2020 - 10.2023
- Streamlined processes by automating routine tasks, saving time for more critical responsibilities within the department.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Resolved problems, improved operations and provided exceptional service.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Implemented remote monitoring tools to efficiently track system performance and address issues as they arose.
- Assisted customers in configuring, maintaining, and troubleshooting their networks, resulting in increased productivity and efficiency.
Network Support Engineer
Gashap Technologies
03.2017 - 02.2023
- Oversaw junior-level engineers, directing work orders while monitoring performance metrics and consumer feedback.
- Assisted in the design of scalable wireless networks that accommodated future growth while maintaining high levels of security.
- Enhanced network security with the implementation of firewall policies and regular vulnerability assessments.
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
- Served as a liaison between various departments during technology rollouts, ensuring smooth implementations without disruption to productivity or service quality.
- Performed regular audits on network devices for policy compliance, identifying areas requiring improvement or remediation efforts.
- Monitored network hardware operations to evaluate proper configuration.
- Designed and evaluated WAN and LAN connectivity technologies.
- Implemented monitoring tools for proactive identification of potential issues before they became critical problems.
- Analyzed root causes of recurring issues to develop long-term solutions that increased reliability across multiple networks.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Optimized network infrastructure through meticulous documentation of configurations, procedures, and changes.
- Designed robust backup solutions to protect critical data from loss due to hardware failures or other unexpected events.
Education
Bachelor of Science - Banking And Finance
Ekiti State University
Nigeria05.2013
Skills
- VPN Configuration
- Regulatory Policy Enforcement
- Network configuration
- Network Security
Software
Timeline
Network Technician
Pivital Solutions
03.2020 - Current
Dispatch Network Technician
Litnetworking
03.2020 - 10.2023
Network Support Engineer
Gashap Technologies
03.2017 - 02.2023
Bachelor of Science - Banking And Finance
Ekiti State University