Ayram Nicole Alvarado
Orlando,FL
Summary
Dynamic administrative and legal assistant with a robust skill set in office coordination, client service, and comprehensive administrative support. Expertise in managing client communications, scheduling appointments, and preparing essential documents while ensuring seamless office operations. Recognized for meticulous attention to detail and exceptional interpersonal skills, thriving in fast-paced environments and adapting swiftly to evolving client needs. Proven success in client intake and legal support roles, fostering effective collaboration with legal teams to ensure thorough and timely case management.
Overview
6
6
years of professional experience
Work History
Legal Intake Specialist
Rubenstein Law
06.2024 - 07.2025
- Delivered professional front-line support.
- Updated internal systems with organized client information.
- Oversaw case file handling to ensure compliance and data integrity.
- Maintained superior customer service standards for diverse clients.
- Balanced empathy and professionalism in all client engagements.
- Contributed to developing a detailed database for monitoring potential clients and their cases.
- Ensured accuracy in case documentation by carefully recording client information during intake interviews.
- Adapted quickly to new software programs utilized within the firm for data entry, record-keeping, and appointment scheduling.
- Supported colleagues to enhance collaboration and maintain a positive work environment.
Legal Intake Specialist / Receptionist
Craney Law Firm
07.2022 - 06.2024
- Managed client interactions and oversaw multi-line telephone systems.
- Facilitated legal staff by managing case files and performing administrative tasks.
- Completed data entry assignments promptly.
- Engaged professionally with clients, attorneys, and third-party vendors.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Streamlined front desk processes by handling calls efficiently.
- Improved client communication by developing clear and concise status reports on ongoing legal matters.
- Organized case files for seamless attorney access.
- Organized legal filing system to maximize efficiency.
- Gained understanding of effective communication methods by shadowing experienced attorneys.
Office Assistant / Receptionist
Eddie's Glass Services
01.2019 - 05.2022
- Performed receptionist duties in a high-energy workplace.
- Managed scheduling of appointments and facilitated client paperwork processing.
- Executed daily operational duties to streamline office functions.
- Protected sensitive details in the course of performing administrative functions.
- Increased office productivity through effective schedule management.
- Answered phone promptly and directed incoming calls to correct offices.
- Organized, maintained and updated information in computer databases.
- Received mail and distributed it to relevant departments.
- Facilitated delivery processes, collaborating with vendors to address special needs.
Education
Certificate - Paralegal Studies
Ashworth College
Norcross, GA04.2026
High School Diploma -
Bloomingdale High School
05.2020
Skills
- Administrative Support and Office Coordination
- Client Service and Communication
- Calendar and Appointment Management
- Microsoft Office Suite (Word, Outlook, Excel)
- Data Entry and Record Keeping
- Front Desk Operations
- Multitasking in Fast-Paced Environments
- Bilingual (Spanish/English)
- File organization
- Problem-solving
- Attention to detail
- Proficient in Prevail, Litify, and Clio
Timeline
Legal Intake Specialist
Rubenstein Law
06.2024 - 07.2025
Legal Intake Specialist / Receptionist
Craney Law Firm
07.2022 - 06.2024
Office Assistant / Receptionist
Eddie's Glass Services
01.2019 - 05.2022
Certificate - Paralegal Studies
Ashworth College
High School Diploma -
Bloomingdale High School
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