AYREONNA Jordan
Spring,TX
Summary
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. As well as Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. As well as being Hardworking Fulfillment Associate proficient in fluid loading, damaged package assessments and team training. Excellent time management, problem-solving and listening skills.
Overview
6
6
years of professional experience
Work History
FC Associate
Amazon
09.2023 - Current
- Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
- Ensured proper labeling of products to facilitate easy identification during storage or retrieval processes.
- Scanned packages and boxes and moved to loading dock for shipment.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Baggage Handler
Unifi
09.2022 - 05.2023
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
Security Officer
Inland Security
05.2022 - 08.2022
- Patrolled and monitored premises in personal vehicle, on bicycle and by foot every 30 minutes
- Performed daily monitoring and patrolled buildings, grounds, and work sites
- Made sure premises were tightly secure.
Fulfillment Center Associate
Amazon LLC
12.2021 - 05.2022
- Scanned 1000 items into bins to show in stock on Amazon website
- Established crates for workers to take and scan items in
- Worked to problem solve and fix broken or defective barcodes.
Retention Customer Service Representative
ARISE- XFINITY
10.2021 - 12.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
- Answered constant flow of customer calls with minimal wait times
- Recommended 3 products to customers, thoroughly explaining details.
Caregiver
Modesty Home Health
02.2021 - 09.2021
- Assisted customers with daily needs
- Provided assistance during 30-minute physical therapy sessions
- Performed care of any household task
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Warehouse Sorter
Amazon LLC
11.2019 - 01.2020
- Placed packages in certain aisle depending on label for delivery
- Scanned 250 packages into ready for delivery bags
- Scanned poly mailers into bins for distribution
- Performed inspections on packages before placing orders.
Sales Associate
Office Depot
09.2018 - 08.2019
- Established prices with customers on sale products
- Restocked shelves when needed
- Asked customers if in need any help on sales floor
- Worked in print department with canvas and big posters
- Signed up 3 customers per day for rewards program.
Education
Associate of Applied Science - Nursing
Lone Star North
Houston, TX01.2025
High School Diploma -
Chester W. Nimitz Senior High
Houston, TX06.2018
Skills
- Customer Retention Strategies
- Time Management
- Medication Administration
- Understanding Customer Needs
- Customer Service and Assistance
- Proficient in Technology
- Warehouse Safety
- Heavy Lifting Proficiency
- General security
- Incident Reporting
Timeline
FC Associate
Amazon
09.2023 - Current
Baggage Handler
Unifi
09.2022 - 05.2023
Security Officer
Inland Security
05.2022 - 08.2022
Fulfillment Center Associate
Amazon LLC
12.2021 - 05.2022
Retention Customer Service Representative
ARISE- XFINITY
10.2021 - 12.2021
Caregiver
Modesty Home Health
02.2021 - 09.2021
Warehouse Sorter
Amazon LLC
11.2019 - 01.2020
Sales Associate
Office Depot
09.2018 - 08.2019
Associate of Applied Science - Nursing
Lone Star North
High School Diploma -
Chester W. Nimitz Senior High
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