Aysa Rae Dela Cruz
Certified Nursing Assistant
Elk Grove,CA
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Asbury Park Nursing And Rehabilitation Center
03.2020 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported needs of 12+ residents under long-term care
Warehouse Associate
Stitch Fix,Inc.
09.2016 - 08.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 20 pounds
Caregiver
Mills Estate Villa
02.2016 - 08.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
Call Center Representative
Baga Forgave Interests,Inc
10.2015 - 02.2016
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Followed up with customers about resolved issues to maintain high standards of customer service
- Promptly responded to inquiries and requests from prospective customers
Education
No Degree - Certified Nurse Assistant Training Program
Careway Health Institute
Sacramento, CA02.2020
No Degree - Hemo Dialysis Technician Training Program
Careway Health Institute
Sacramento, CA11.2019
Bachelor of Science - Physical Therapy
Ago Medical And Education Center
Legazpi City, Albany Philippines04.2000
High School Diploma -
Saint Agnes Academy
Legazpi City, Albay Philippines03.1996
Skills
- Medical Terminology Knowledge
- Care Plan Implementation
- Observing Responses
- Condition Monitoring
- Documenting Behaviors
- Direct Patient Care
- Patient Relations
- Patient Assessments
- Trustworthy Companion
- Compassionate Caregiver
- Patient-Focused Care
- Companionship and Emotional Support
- General Housekeeping Abilities
- Feeding Assistance Expertise
- Mobility Assistance Needs Understanding
- Supporting Personal Needs
Accomplishments
Employee of The Year 2022 Asbury Park Nursing And Rehabilitation Center
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Certified Nursing Assistant
Asbury Park Nursing And Rehabilitation Center
03.2020 - Current
Warehouse Associate
Stitch Fix,Inc.
09.2016 - 08.2018
Caregiver
Mills Estate Villa
02.2016 - 08.2017
Call Center Representative
Baga Forgave Interests,Inc
10.2015 - 02.2016
No Degree - Certified Nurse Assistant Training Program
Careway Health Institute
No Degree - Hemo Dialysis Technician Training Program
Careway Health Institute
Bachelor of Science - Physical Therapy
Ago Medical And Education Center
High School Diploma -
Saint Agnes Academy
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