Experienced Case Manager/Specialist with background in Case Management, Category Management. Excellent communication and team building skills. Skilled in Windows and Apple/Mac systems, and Microsoft Office.
Overview
8
8
years of professional experience
Work History
Case Management Specialist
AMA - RTF
Chandler, AZ
09.2020 - Current
Facilitated ongoing case management services to support successful outcomes and meet stabilization goals.
Cooperated with local service providers, outreach workers, case managers and collaborative agencies to facilitate services for members.
Advocated for members and families to coordinate care and navigate resources within [Type] system.
Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Consulted with staff on resolution of complex service issues.
Researched and analyzed community needs to determine program directions and goals.
Established and maintained relationships to meet community needs and avoid service duplication.
Provided hands-on and proactive leadership to community services staff.
Spoke to community groups to explain and interpret purposes, programs and policies.
Category Manager
Mylan
Scottsdale, AZ
02.2017 - 08.2020
Analyzed data to determine industry and consumer trends.
Achieved profit growth opportunities by analyzing data and identifying selection gaps.
Stayed current on category market in order to take advantage of latest trends.
Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
Collaborated with other departments to coordinate strategic marketing activities.
Supervised creation of marketing materials and collateral.
Collected and analyzed market research data for use in forecasting.