Aysha Thompson
Greensboro,NC
Summary
Skilled hospitality expert focused on providing outstanding guest service and creating memorable dining experiences. Expert in handling high-traffic situations, coordinating flawless service, and maintaining a friendly, premium ambiance. Energetic and punctual individual dedicated to providing the greatest level of service.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Bourbon Bowl
Greensboro, NC
08.2024 - Current
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Maintained cleanliness standards in the dining area, including wiping down tables and chairs between seatings.
Server
Fisherman's Galley
Eden, NC
05.2024 - 08.2024
- Efficiently oversaw numerous tables to maintain a cheerful atmosphere in a fast-paced venue.
- Processed customer orders with precision, ensuring timely delivery
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area and restocking supplies.
- Operated machines and devices to input orders, split bills, and calculate totals.
- Stayed informed about new menu products, garnishing options, ingredient lists, and preparation styles.
Cashier
Ross Dress for Less
Gardena, California
06.2023 - 08.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Helped customers find specific products, answered questions, and offered product advice.
Education
African American Studies
North Carolina A&T State University
Greensboro, NC04-2026
High School Diploma -
Junipero Serra High School
Gardena, CA05-2022
Skills
- Dining crew workflow optimization
- Reservations Coordination
- Table management
- Menu Memorization
- POS system operations
- Production Monitoring
Volunteering
- At the Congressinal Black Caucus I assisted in leading and coordinating teams for seamless execution of high-profile events, managed room logistics, ensuring proper setup and flow for attendees, oversaw crowd control and assisted with security to create a safe, organized environment, coordinated the distribution of materials, and facilitated communication among team members and attendees.
Developed leadership, organizational, and crisis management skills while managing complex event operations. - Rankin Elementary and Hunter Elementary Schools as a substitute teacher or teacher assistant.
- Greensboro Urban Ministry as a food distributor and inventory managing.
- As a Girl Scout, I was a camp leader, where I assisted with activity coordination and meal planning for overnight campers.
Accomplishments
- Dean's List for two years and ongoing.
Timeline
Restaurant Hostess
Bourbon Bowl
08.2024 - Current
Server
Fisherman's Galley
05.2024 - 08.2024
Cashier
Ross Dress for Less
06.2023 - 08.2023
African American Studies
North Carolina A&T State University
High School Diploma -
Junipero Serra High School
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