Aysia Klingman
Houghton,MI
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Jimmy John's
05.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions, and used GPS technology to make deliveries.
- Maintained an upbeat, positive attitude in a busy, customer-focused environment.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Host/Head Hostess
Belair Cantina
06.2022 - 08.2022
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Customer Greeter
Walmart
03.2022 - 08.2022
- Monitored foot traffic patterns within the store entrance area, adjusting greeting strategies accordingly for maximum impact.
- Coordinated closely with security personnel when needed to address any safety concerns or incidents at the store entrance promptly.
- Ensured a positive first impression for customers with friendly greetings and prompt assistance.
Host/Restaurant Hostess
Barbiere's Italian Inn
06.2021 - 08.2021
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Bachelor of Science - Geospatial Engineering
Michigan Technological University
Houghton, MI04.2026
High School Diploma -
South Milwaukee High School
South Milwaukee, WI06.2022
Skills
- Professional Appearance
- Safe Food Handling
- Food Running
- Hospitality service expertise
Timeline
Delivery Driver
Jimmy John's
05.2023 - Current
Host/Head Hostess
Belair Cantina
06.2022 - 08.2022
Customer Greeter
Walmart
03.2022 - 08.2022
Host/Restaurant Hostess
Barbiere's Italian Inn
06.2021 - 08.2021
Bachelor of Science - Geospatial Engineering
Michigan Technological University
High School Diploma -
South Milwaukee High School