Aysia Lang-Butler
Baltimore,MD
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Server
Charlestown Retirement Community
Baltimore , MD
04.2023 - Current
- Primarily serving senior citizens in a café-like setting.
- Followed health safety guidelines when preparing and serving food products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Worked in areas outside of expected serving duties, which include, but are not limited to, assisting in prep work, cooking on the grill, and assisting chefs and line cooks in daily duties.
Youth Leader
YouthWorks Baltimore Summer Jobs
Baltimore, MD
06.2021 - 08.2024
- Summer Bridge Leader for Western High School.
- Conducted regular meetings with staff members to discuss strategies for improving program effectiveness.
- Maintained an up-to-date database of student information including contact details and educational background.
- Assisted in developing programs that focus on increasing self-esteem amongst participants.
- Created a safe environment for youth to express themselves freely without fear of judgement or ridicule.
- Facilitated workshops on topics such as goal setting, conflict resolution and decision making.
Crew Member
Chick-fil-A
Baltimore, MD
06.2022 - 10.2023
- Resolved customer complaints in a professional manner.
- Informed customers about daily specials in an engaging manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Educated customers on menu items, product ingredients and nutritional values.
- Maintained an organized work area to ensure efficient operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Education
High School Diploma -
Western High School
Baltimore, MD06-2023
Skills
- Conflict Management
- Relationship Building
- Organization
- Customer Support
- Time Management
- Flexibility
References
References available upon request.
Timeline
Server
Charlestown Retirement Community
04.2023 - Current
Crew Member
Chick-fil-A
06.2022 - 10.2023
Youth Leader
YouthWorks Baltimore Summer Jobs
06.2021 - 08.2024
High School Diploma -
Western High School
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