Kimberly Rentie
Summary
Accomplished Team Lead experienced in customer service and team coordination. Delivered exceptional customer experiences through strong communication, problem-solving, and conflict resolution skills. Focused on enhancing team performance and contributing positively in collaborative environments.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Efficient stocker and order filler with experience in fast-paced warehouse environments. Skilled in accurate inventory management, product placement, and order processing to ensure seamless operations. Demonstrated ability to improve storage systems for easy access and minimal handling time, significantly enhancing workflow and reducing errors. Proven track record of maintaining cleanliness and organization of stock areas, contributing to overall operational efficiency.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Server
Pluckers
Fort Worth, TX
06.2026 - 09.2026
- Trained new team members on Urban Air guest service standards.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Wiped and sanitized tables and chairs to ensure cleanliness in dining area. to prepare dining area for next customers.
- Supervised team members across Urban Air attraction operations and guest areas.
- Monitored safety procedures for trampolines, attractions, and play zones.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Motivated staff through positive reinforcement techniques.
- Provided support to junior staff during peak periods of workloads.
- Communicated updates to management during busy guest periods.
Task Associate
Ulta
04.2026 - 06.2026
- Processed incoming shipments and sorted product for sales floor placement.
- Stocked merchandise and organized backroom inventory at Ulta.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Replenished shelves and removed empty packaging from store aisles.
- Maintained clean sales floor, fitting rooms, and service areas at Ulta.
- Ensured work areas were clean to promote safety and efficiency., neat and organized for optimal productivity and worker safety.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Read orders to obtain item numbers and locate merchandise in bins or on shelves.
Team Lead
Urban Air
05.2024 - 11.2024
- Led team in daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained new staff on operational procedures and customer service standards.
- Trained new staff on operational procedures and customer service standards, enhancing team capabilities.
- Created fun, welcoming environment for guests while managing fast-paced customer interactions
- Demonstrated leadership and effective communication in high-pressure situations, fostering teamwork
- Helped create a fun and welcoming environment for guests while handling fast-paced customer interactions
- Collaborated effectively with team members to achieve common goals. with leadership experience
- Interacted with customers and team members to ensure understanding and satisfaction. with customers and coworkers
- Great at communicating with customers and coworkers
Education
High School Diploma -
Heritage Academy K-12
Fort Worth, TXSkills
- Customer service
- Sanitation procedures
- Food service management
- Hospitality
- Point of sale
- Product replenishment
- Team management
- Team leadership
- Staff training
- Communication skills
- Teamwork
- Customer engagement
- Conflict resolution
- Problem-solving
- Decision making
- Attention to detail
- Cleaning
- Delivery coordination
- Inventory management
- Retail industry
- Sales team management
- Merchandising display
- Visual merchandising
- Computer operation
- Team coordination
- Collaborative work
- Conflict management
- Leadership
- English
- Collaborative work
Certification
- CPR Certification
- ServSafe
- Food Handler Certification
Timeline
Server
Pluckers
06.2026 - 09.2026
Task Associate
Ulta
04.2026 - 06.2026
Team Lead
Urban Air
05.2024 - 11.2024
High School Diploma -
Heritage Academy K-12