Ayva Johnson
Whitinsville
Summary
Dynamic and results-driven professional with extensive experience in customer service at multiple businesses. Proven ability to enhance guest experiences through effective communication and teamwork. Skilled in cash register operation and maintaining operational efficiency, consistently recognized for anticipating customer needs and delivering prompt service. Along with ensuring the work environment is at its best, it can be.
Overview
3
3
years of professional experience
Work History
Barista
Jumbo Donuts
Uxbridge
04.2024 - 08.2025
- Ensured cleanliness and organization of coffee shop to enhance customer experience.
- Collaborated with team members to facilitate smooth service flow during peak hours.
- Restocked essentials, including coffee, milk, and pastries, to meet demand.
- Maintained clean workspaces by sanitizing counters, washing dishes, and cleaning floors.
- Cultivated relationships with regular customers by recognizing preferences and anticipating needs.
- Participated in opening and closing procedures to ensure operational readiness.
Waitstaff member
Blissful Meadows Golf Club
Uxbridge
05.2024 - 10.2024
- Provided attentive service to guests during events and daily operations.
- Assisted in setting up and breaking down event spaces for various functions.
- Collaborated with team members to maintain efficient workflow during busy shifts.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
Crew
McDonald's
Uxbridge
11.2022 - 12.2023
- Provided assistance to customers with menu selections and order placements.
- Prepared and served food items adhering to quality standards.
- Maintained cleanliness of dining area and kitchen equipment for safety compliance.
- Operated cash register, processing customer transactions efficiently.
- Served food promptly to enhance guest experiences.
- Organized and restocked supplies to support operational efficiency.
Education
High School Diploma -
Northbridge High School
Northbridge, MA06-2025
Some College (No Degree) - Finance
University of Rhode Island
Kingston, RISkills
- Customer service
- Team collaboration
- Effective communication
- Speedy and efficient
- Cash register operation
- Multitasking and organization
- Time management
- Cash handling
Affiliations
- Buddy Tutoring; Volunteering through the school in order to help younger grades improve and feel more confident in their work.
- No Place for Hate; A club focused on eliminating judgment or bias towards people, and instead of promoting acceptance and kindness.
References
References available upon request.
Timeline
Waitstaff member
Blissful Meadows Golf Club
05.2024 - 10.2024
Barista
Jumbo Donuts
04.2024 - 08.2025
Crew
McDonald's
11.2022 - 12.2023
High School Diploma -
Northbridge High School
Some College (No Degree) - Finance
University of Rhode Island