Ayvahlin McCarty
20917 Capri Street,MN
Summary
Detail-oriented bar manager recognized for effective staff training and operational efficiency. Proven ability to manage inventory and vendor relationships, committed to delivering quality service and enhancing team performance.
Overview
7
7
years of professional experience
Work History
Bar Manager
Green Mill Restaurant & Bar
Lakeville, MN
03.2025 - Current
- Supported staff in preparing beverages and serving customers efficiently.
- Learned to manage inventory levels and maintain stock organization.
- Participated in training sessions on beverage preparation and mixology techniques.
- Closed out cash register and prepared cashier report at close of business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Streamlined inventory management for optimal stock levels and reduced waste.
Bartender
Green Mill Restaurant & Bar
Lakeville, MN
02.2024 - Current
- Mixed and served beverages following established recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Engaged with customers to provide excellent service and foster repeat business.
- Operated cash register for processing payments accurately and efficiently.
- Resolved customer complaints swiftly to enhance satisfaction and loyalty.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Insurance Claims Specialist
Kohlnhofer Insurance Agency
Lakeville, MN
09.2023 - 02.2024
- Collaborated with internal teams to gather relevant information and expedite claims processing.
- Processed and documented claims using proprietary software to ensure timely resolution.
- Provided support to clients during the claims process, addressing inquiries and concerns promptly.
- Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
Service Manager
Green Mill Restaurant & Bar
Lakeville, MN
07.2021 - 09.2023
- Designed and implemented training programs for staff to enhance service consistency and operational efficiency.
- Designed cut work systems to facilitate efficient completion of sidework by staff members.
- Oversaw catering operations from September 2022 to September 2023.
- Managed change order processing and deposit transactions.
- Oversaw inventory management for BWL to support operational efficiency and minimize stock discrepancies.
- Led the development and organization of the hiring department. Oversaw recruitment processes resulting in the hiring of more than 300 employees.
Server Trainer
Green Mill Restaurant & Bar
Lakeville, MN
08.2020 - 07.2021
- Mentored junior servers on menu knowledge and customer service standards.
- Fostered a collaborative environment that encouraged continuous learning among staff.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Head Hostess
Green Mill Restaurant & Bar
Lakeville, MN
10.2018 - 08.2020
- Coordinated guest seating arrangements to optimize dining flow and enhance customer experience.
- Trained and mentored junior host staff on best practices and service standards.
- Managed reservation systems to ensure accurate booking and minimize wait times.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
Education
High School Diploma -
Lakeville South High School
Lakeville, MNSkills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Vendor relationship management
Timeline
Bar Manager
Green Mill Restaurant & Bar
03.2025 - Current
Bartender
Green Mill Restaurant & Bar
02.2024 - Current
Insurance Claims Specialist
Kohlnhofer Insurance Agency
09.2023 - 02.2024
Service Manager
Green Mill Restaurant & Bar
07.2021 - 09.2023
Server Trainer
Green Mill Restaurant & Bar
08.2020 - 07.2021
Head Hostess
Green Mill Restaurant & Bar
10.2018 - 08.2020
High School Diploma -
Lakeville South High School