Armida Castulo Sanchez
Subway Inc
San Jose,CA
9
years of professional experience
Dynamic and results-driven professional with experience at Subway Inc, excelling in customer service and time management. Recognized for enhancing customer satisfaction through effective problem-solving and attention to detail. Proficient in operating point-of-sale systems, ensuring efficient transactions while maintaining high standards of cleanliness and organization.
Work History
Associate
8 Years 8 Months- Prepared sandwiches and salads according to customer orders and food safety standards
- Delivered courteous customer service while handling orders accurately and efficiently
- Operated point-of-sale system to process payments and complete transactions
- Maintained clean workstations, dining areas, and equipment throughout shifts
- Restocked ingredients and supplies to support continuous service flow
- Supported opening and closing routines, including setup, cleanup, and organization
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Sales Associate
11 Months- Delivered customer service while recommending merchandise and resolving questions on sales floor.
- Processed transactions accurately using POS system and handled cash, credit, and returns.
- Maintained organized fitting rooms, sales floor displays, and merchandise recovery standards.
- Supported shipment processing by unpacking, tagging, and stocking new inventory promptly.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma
Skills
Customer service
Time management
Attention to detail
Computer skills
Timeline
Sales Associate
Marshalls Department Store
09.2025 - 08.2026Read More
Associate
Subway Inc
03.2018 - CurrentRead More
Hayward Adult School
High School Diploma
Read More