Azalia Ramirez
Fort Worth,TX
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Pepitos Restaurant
Riverside, CA
04.2022 - 06.2023
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Contributed to inventory management by monitoring stock levels.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Improved dining experience by providing prompt, attentive service to guests.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Romanos Chicago Pizzeria
Riverside, CA
02.2019 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Education
High School Diploma -
Polytechnic High School
Riverside, CA06-2002
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Safe food handling
- High volume dining
- Sales techniques
- Foreign language proficiency
- Daily specials memorization
Timeline
Server
Pepitos Restaurant
04.2022 - 06.2023
Server
Romanos Chicago Pizzeria
02.2019 - 04.2022
High School Diploma -
Polytechnic High School