Dynamic sales leader with a proven track record at Sberbank Rossii, excelling in mentorship and employee training. Achieved significant productivity gains through effective relationship management and strategic sales development. Recognized for enhancing team performance and fostering a collaborative environment, driving engagement and satisfaction among staff.
Facilitated training sessions for new hires in order to ramp up quickly contributing positively towards overall team performance.
Managed a diverse portfolio of accounts, maintaining strong relationships and ensuring repeat business.
Recognized as top-performing salesperson, consistently exceeding targets and receiving accolades for exceptional performance.
Assisted in the development of sales collateral materials, ensuring consistent messaging across all touchpoints.
Coordinated cross-functional teams during client onboarding processes, ensuring seamless transitions and high levels of satisfaction from start to finish.
Streamlined the sales process by implementing CRM software, increasing efficiency and minimizing administrative tasks.
Mentored junior sales team members, enhancing their skills and improving team performance.
Developed key relationships with industry influencers, resulting in new business opportunities.
Built relationships with customers and community to promote long term business growth.
Lead Salesmanager
Megafon (Cell Operator)
Russia
09.2014 - 11.2018
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Sales Consultant
Megafon (Cell Operator)
Russia
08.2012 - 09.2014
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Followed up with existing customers to provide additional support and address concerns.
Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Education
Economic And Managment - Faculty of Physics And Mathematics