Azariah Monroe
Shreveport,LA
Summary
Proven track record in enhancing customer satisfaction, evidenced by rapid order fulfillment and meticulous attention to detail at Walmart. Skilled in e-commerce and customer service, demonstrating patience and empathy. Excelled in relationship building, achieving high satisfaction ratings by leveraging product knowledge and efficiency. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Walmart
08.2022 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Daycare Assistant
Mini Miracles Child Care Centeer
09.2019 - 06.2020
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Bossier Parish Community College
Bossier City, LA05.2026
High School Diploma -
Haughton High School
Haughton, LA05.2019
Skills
- Patience and Empathy
- Customer service expertise
- Sales experience
- Product picking
- E-commerce understanding
- Customer Service
- Attention to Detail
- Online Order Processing
- Product Knowledge
- Relationship Building
Timeline
Online Personal Shopper
Walmart
08.2022 - Current
Daycare Assistant
Mini Miracles Child Care Centeer
09.2019 - 06.2020
Associate of Applied Science - Diagnostic Medical Sonography
Bossier Parish Community College
High School Diploma -
Haughton High School