Azarria Terrell-Wess
Chicago,Illinois
Summary
My retail experience, including a new store opening, has honed my customer service skills and ability to collaborate effectively with team members. That paired with my front desk experience has helped me to excel in problem-solving, organization, and communication. These skills have taught me to balance leadership with learning.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Aperion Care
Chicago, IL
10.2024 - Current
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate departments.
- Processed incoming and outgoing mail efficiently and accurately.
- Maintained cleanliness and organization of reception area for optimal functionality.
- Assisted residents with daily living activities, ensuring comfort and safety.
JSH Editing and Publishing Intern
Christian Science Publishing Society
Boston, MA
05.2024 - 08.2024
- Enhanced article quality by conducting thorough proofreading and editing tasks.
- Provided administrative support for senior staff members, enabling them to focus on strategic decision-making processes.
- Participated in regular team meetings to discuss ongoing projects and address any challenges faced during the publishing process.
Sales Associate
Urban Outfitters, Inc.
Skokie, IL
01.2024 - 05.2024
- Helped execute the new store opening.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Marshalls
Evanston, IL
11.2022 - 02.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Associate of Arts - English
Harold Washington College
Chicago, IL05-2027
High School Diploma -
Evanston Township High School
Evanston, IL05-2022
Skills
- Verbal/Written Communication
- Teamwork & Collaboration
- Problem Solving
- Store Opening & Closing
- Stocking & Receiving
- Customer Service
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Front Desk Receptionist
Aperion Care
10.2024 - Current
JSH Editing and Publishing Intern
Christian Science Publishing Society
05.2024 - 08.2024
Sales Associate
Urban Outfitters, Inc.
01.2024 - 05.2024
Sales Associate
Marshalls
11.2022 - 02.2023
High School Diploma -
Evanston Township High School
Associate of Arts - English
Harold Washington College