Azeez.K. Adekola
Kayd Place Automotive
Lagos ,Nigeria
8
years of professional experience
Dynamic owner of Kayd Place Automotive with a proven track record in customer relations and sales strategies. Expert in conflict resolution and effective communication, driving customer satisfaction and repeat business. Successfully managed operations and inventory, enhancing profitability and fostering strong client relationships. Committed to delivering exceptional service and optimizing business performance.
Work History
Owner
7 Years 10 MonthsCustomer Service & Client Relations
Conflict Resolution
• Communication (Verbal & Written)
• Problem-Solving
• Sales & Upselling
• Time Management
• Multitasking
- • Cash Handling / Transactions
- Assisted customers in selecting vehicles based on their needs, budget, and preferences
- Built and maintained strong customer relationships to encourage repeat business and referrals
- Handled customer inquiries, concerns, and complaints in a professional and timely manner
- Negotiated pricing and explained financing options clearly to customers
Managed daily operations, including scheduling, inventory, and customer follow-ups
Processed sales transactions and maintained accurate records
Resolved customer if sto ensure satisfaction and positive experiences
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Business leadership
Inventory management
Inventory control
Inventory tracking and management
Quality assurance
Goal setting
Scheduling
Effective leader
Customer service management
Team leadership
Teamwork and collaboration
Decision-making
Customer service
Attention to detail
Social media control
User experience enhancement
Design coordination
Cash flow optimization
Key partnership cultivation
Marketing tactics
Profit and loss analysis
Contract negotiation expertise
Client engagement optimization
Program creation and implementation
Profit and loss
Growth strategy implementation
Strategic project planning
Sales oversight
Brand strategy planning
Hiring and staffing
Accounting expertise
Market trend awareness
Competitive analysis
Digital transformation
Service quality assurance
Process optimization
Life cycle project management
Agile methodology implementation
Sales strategies
Employee motivation
Performance improvement
Budget control
Customer retention
Desktops
laptops
and mobile devices
Purchasing and planning
Staff training/development
Timeline
Owner
Kayd Place Automotive
08.2018 - CurrentRead More