Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Azhar Hameed Khan

Dubuque

Summary

Dynamic Store Manager with proven expertise at Hameed Inc in inventory management and conflict resolution. Successfully enhanced customer satisfaction through effective complaint resolution and staff scheduling. Recognized for optimizing store operations, leading to improved efficiency and loyalty. Adept at balancing cash handling and fostering strong customer relationships.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Store Manager

Hameed Inc
Dubuque
09.2023 - Current
  • Managed daily store operations to ensure smooth workflow and efficiency.
  • Oversaw inventory management to maintain optimal stock levels.
  • Resolved customer complaints promptly to ensure satisfaction and loyalty.
  • Coordinated staff schedules to meet peak business demands effectively.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.
  • Updated and maintained store signage and displays.

Store Manager

Bright Future Inc
Dubuque
03.2017 - 08.2023
  • Managed daily store operations to ensure smooth workflow and efficiency.
  • Resolved customer complaints promptly to ensure satisfaction and loyalty.
  • Coordinated staff schedules to meet peak business demands effectively.
  • Monitored sales data to identify trends and inform strategic decisions.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed daily banking activities such as deposits and withdrawals.
  • Led team meetings to communicate goals and expectations clearly.
  • Trained new employees on customer service standards and store policies.
  • Oversaw inventory management to maintain optimal stock levels.

Cashier

7 Star Liquor & Tobacco
Cedar Rapids
12.2015 - 12.2016
  • Processed customer transactions using point-of-sale system efficiently.
  • Maintained accurate cash drawer balance throughout shifts.
  • Assisted customers with product inquiries and location guidance.
  • Handled returns and exchanges following store policies and procedures.
  • Collaborated with team members to ensure a smooth checkout experience.
  • Trained new cashiers on register operations and customer service standards.
  • Organized merchandise displays to enhance product visibility and accessibility.
  • Promoted loyalty programs to customers during checkout interactions.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.

Skills

  • Inventory management
  • Cash handling
  • Staff scheduling
  • Store operations
  • Problem solving
  • Conflict resolution
  • Customer relationship management

Certification

  • Servsafe Certification

Languages

English
Professional

Timeline

Store Manager

Hameed Inc
09.2023 - Current

Store Manager

Bright Future Inc
03.2017 - 08.2023

Cashier

7 Star Liquor & Tobacco
12.2015 - 12.2016

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Azhar Hameed Khan