Azharia Knight
Pensacola,FL
Summary
Dedicated front office assistant with strong customer service skills. Proven ability to manage front desk operations, streamline record keeping, and enhance the guest experience. Enthusiastic professional with experience in front desk operations and office management. Skilled in time management and problem-solving, contributing to a welcoming environment and improved customer satisfaction.
Overview
1
1
year of professional experience
Work History
Front Office Assistant internship
PINEFOREST Highschool
Pensacola, Florida
07.2025 - 04.2026
- Managed front desk operations and greeted visitors with a positive attitude.
- Welcomed large volume of guests and improved overall customer service.
- Handled incoming calls and directed callers to appropriate department or employee.
- Directed clients and guests to correct departments, rooms, and staff members.
- Organized student records and ensured confidentiality of sensitive information.
- Organized filing system for customer records and documents.
- Maintained cleanliness and orderliness of the front office area daily.
- Processed incoming mail and distributed it to relevant departments promptly.
Education
High School Diploma -
Pine Forest Highschool
Pensacola, FL05-2026
Skills
- Front desk operations
- Appointment setting
- Office management
- Record keeping
- Customer service
- Multitasking
- Time management
- Problem solving
- Team collaboration
- Communication skills
- Listening skills
Timeline
Front Office Assistant internship
PINEFOREST Highschool
07.2025 - 04.2026
High School Diploma -
Pine Forest Highschool