Azimath Ligali
Morton,PA
Summary
Dedicated professional committed to supporting underserved communities and enhancing quality of life through effective service delivery. Proven track record in customer service and community engagement, resolving inquiries and fostering positive relationships. Seeking to leverage communication, problem-solving, and teamwork skills to contribute to nonprofit organizations focused on empowering individuals and families. Passionate about creating inclusive environments and facilitating access to resources for diverse populations.
Overview
13
13
years of professional experience
Work History
Fulfillment Associate
Amazon
05.2021 - Current
- Manage inventory intake and organization, optimizing space and accessibility to support efficient operations
- Prepare and package customer orders with high attention to detail, ensuring accuracy and adherence to company standards
- Adapt to various tasks in a fast-paced environment, demonstrating flexibility and problem-solving skills
- Conduct quality checks to maintain operational standards, contributing to customer satisfaction
Customer Service Specialist-Ticketing Agent
Gate1 Travel
03.2015 - 06.2020
- Resolved customer inquiries effectively, utilizing strong communication skills to enhance customer satisfaction
- Collaborated with a large team to ensure smooth operations and timely responses to customer needs
- Managed flight bookings and ensured all customer preferences were met, creating positive client experiences
- Acted as a liaison for multiple airlines, coordinating details and problem-solving to enhance the customer journey
Residential Care Provider
US Medical Staffing(Agency Assignment)
01.2012 - 02.2015
- Supported individuals with developmental disabilities, fostering a supportive and inclusive environment
- Organized activities to promote social engagement, creating a sense of community among residents
- Supervised and assisted with daily tasks, encouraging resident independence and confidence
- Maintained accurate documentation and communicated health changes to healthcare staff
Education
Bachelor of Arts - Liberal Studies, Concentration in Social Sciences
Thomas Edison State University
Trenton, NJ01.2026
Associate of Applied Science - International Studies
Camden County College
Blackwood, NJ01.2014
Skills
- Customer service
- Team collaboration
- Adaptability
- Efficiency in fast-paced environments
- Detail-oriented
- Documentation
Languagecompetencies - French
intermediate (speaking, reading, writing)
Volunteer Experience
Zakat Foundation of America - Wilmington, DE
11/2024
- Served hot meals to homeless individuals in partnership with Family Promise, ensuring a welcoming and supportive environment.
- Collaborated with team members to prepare and distribute food efficiently.
- Developed strong interpersonal skills while interacting with diverse community members.
Languages
French
Professional Working
Timeline
Fulfillment Associate
Amazon
05.2021 - Current
Customer Service Specialist-Ticketing Agent
Gate1 Travel
03.2015 - 06.2020
Residential Care Provider
US Medical Staffing(Agency Assignment)
01.2012 - 02.2015
Bachelor of Arts - Liberal Studies, Concentration in Social Sciences
Thomas Edison State University
Associate of Applied Science - International Studies
Camden County College
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