
Dynamic customer service representative with a proven track record at Salva Insurance Agency, excelling in cross-selling and upselling. Leveraging empathy and patience, I effectively guided clients in understanding coverage options, enhancing customer satisfaction and retention. Proficient in data entry, I consistently contributed to streamlined operations and improved service delivery.
Excellent customer service
Answering phone calls/ returning phone calls
Quoting
Helping customers understand coverage
Filing
Personal and business income taxes
Register LLC