Azul Parra
Sunland Park,NM
Summary
Highly motivated employee, committed to driving high sales in both slow and busy shifts. An organized and patient person, trained in handling customer complaints and replenishing stock. Flexible and outgoing team member, committed to demonstrating honesty and integrity with customers, team members, and supervisors. Employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive, memorable experience. Fluent in both English and Spanish.
Overview
4
4
years of professional experience
Work History
Sales Associate and Cashier
Michael Kors Outlet
Canutillo, TX
09.2023 - Current
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Handled customer complaints in a professional manner.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Helped customers find specific products, answered questions and offered product advice.
Restaurant Hostess
Texas Roadhouse
El Paso, TX
05.2024 - 10.2024
- Ensured that food was served promptly after being prepared by the kitchen staff.
- Greeted customers and escorted them to their tables.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Managed reservations, waitlists, and special requests for large parties.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Balanced cash register at end of shift according to established procedures.
Sales Associate
Steven Madden
Canutillo, TX
08.2022 - 01.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Helped customers find specific products, answered questions and offered product advice.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Hostess
Cracker Barrel Old County Store
El Paso, TX
03.2021 - 06.2021
- Greeted guests warmly upon arrival, seating them promptly.
- Maintained a clean and organized dining area.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Accurately recorded customer information into reservation system.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Assisted servers in bussing tables when needed during busy periods.
- Greeted guests and gathered information to seat groups or place on waitlist.
Education
High School Diploma -
Coronado High School
El Paso, TX06.2022
Bachelor of Science - Biological And Physical Sciences
El Paso Community College
El Paso, TX05.2026
Skills
- Product and service sales
- Verbal and written communication
- Customer service
- Retail store operations
- Cash handling
- Stocking and replenishing
- Waitlist management
- Dining area maintenance
- Attention to detail
- Beverage preparation
- Payment processing
- Cleanliness maintenance
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Restaurant Hostess
Texas Roadhouse
05.2024 - 10.2024
Sales Associate and Cashier
Michael Kors Outlet
09.2023 - Current
Sales Associate
Steven Madden
08.2022 - 01.2024
Hostess
Cracker Barrel Old County Store
03.2021 - 06.2021
High School Diploma -
Coronado High School
Bachelor of Science - Biological And Physical Sciences
El Paso Community College
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