Azure Munoz
Miami,FL
Summary
Proven server adept in multitasking and exceptional customer service, significantly enhancing dining experiences. Skilled in cash handling and fostering guest engagement, I excel in fast-paced environments. My commitment to safety and quality, coupled with a strong work ethic, has consistently contributed to positive customer feedback and repeat business.
Diligent Desired Position with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
5
5
years of professional experience
Work History
Server
Flanigans Seafood and Bar
Hallandale, FL
11.2022 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Twin Peaks
Hollywood, FL
09.2021 - 11.2022
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Texas Roadhouse
Miramar, FL
05.2020 - 09.2021
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
Languages
Spanish
Native or Bilingual
Timeline
Server
Flanigans Seafood and Bar
11.2022 - 11.2024
Server
Twin Peaks
09.2021 - 11.2022
Server
Texas Roadhouse
05.2020 - 09.2021