Proactive team leader known for strong coaching and conflict resolution skills. Experienced in ensuring exceptional customer service and operational efficiency, ready to contribute to team success and enhance guest experiences.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Assistant Manager
European Wax Center
Santa Monica, CA
10.2025 - Current
Assisted in managing daily operations and staff scheduling.
Ensured high standards of customer service and guest satisfaction.
Conducted regular team meetings to discuss performance and goals.
Supervised daily operations including scheduling shifts, assigning duties.
Team Lead
European Wax Center
Pearland, Texas
11.2024 - 09.2025
Managed inventory levels and ensured product availability for clients.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Assistant Manager
European Wax Center
Princeton, New Jersey
10.2023 - 03.2024
Established processes for monitoring customer satisfaction levels.
Delegated work to staff, setting priorities and goals.
Evaluated individual and team business performance and identified opportunities for improvement.