Azzael Lopez
Thornton,CO
Summary
Dedicated Lead Budtender with a strong focus on customer service and staff training. Proven ability to enhance sales through effective collaboration and promotional strategies.
Overview
10
10
years of professional experience
Work History
Lead Budtender
DNS Enterprises
2683 E 120th Ave # B1, Thornton, CO 80233
03.2023 - Current
- Trained new budtenders on product knowledge, customer service techniques, and operational procedures.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Collaborated with management to design promotional strategies that increased foot traffic and sales.
- Trained and familiar with METRC
- Proven ability to learn quickly and adapt to new situations.
- Processed oorders, returns, customer concerns and complaints efficiently, ensuring customer satisfaction and loyalty.
Supervisor
Caribou Coffee
8500 Peña Blvd, Denver, CO 80249
09.2017 - 03.2022
- Guaranteed compliance with health and safety regulations.
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
- Restocked and organized stations and facilities to maintain cleanly and operable standards.
- Oversaw large quantities of transactions daily, and organized sales reports and deposits.
- Conducted regular audits of cash registers, ensuring accurate accounting of all transactions.
Sorter
UPS
5020 Ivy St, Commerce City, CO 80022
11.2015 - 08.2017
- Operated scanning equipment to accurately sort packages for efficient distribution.
- Stacked items according to weights, sizes, types, and picking priorities.
- Recorded and tracked items sorted to confirm accuracy.
- Maintained a safe working environment by adhering to warehouse safety procedures and guidelines.
Education
High School Diploma -
Thornton High School
9351 Washington St, Thornton, CO 8022905-2019
Skills
- Strong work ethic
- Customer service expertise
- Staff training and development
- POS system operation
- Cash handling experience
- Multitasking Abilities
- Adaptability and flexibility
- Fluent spanish speaker
- Upselling techniques expert
Timeline
Lead Budtender
DNS Enterprises
03.2023 - Current
Supervisor
Caribou Coffee
09.2017 - 03.2022
Sorter
UPS
11.2015 - 08.2017
High School Diploma -
Thornton High School