Summary
Overview
Work History
Skills
Timeline
Generic

Benjamin Bryan

Fort Loudon,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Hotel Guest Services Clerk

Best Western
08.2023 - Current
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Streamlined reservations process for improved accuracy and guest experience.
  • Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.

RV Service Technician

Campers Unlimited
02.2023 - Current
  • Improved customer satisfaction by diagnosing and repairing various RV issues in a timely manner.
  • Enhanced team productivity by sharing knowledge and expertise with fellow technicians for efficient repairs.
  • Streamlined repair processes by maintaining thorough documentation of work performed on each RV service order.
  • Increased customer retention by providing exceptional customer service, addressing concerns, and offering maintenance advice.

RV Technician

Bankston Motor Homes
03.2022 - 02.2023
  • Improved customer satisfaction by providing timely and efficient RV repairs and maintenance services.
  • Diagnosed and resolved complex mechanical issues for enhanced vehicle performance and reliability.
  • Increased workshop efficiency by streamlining processes and implementing best practices in RV servicing.
  • Collaborated with service advisors to ensure accurate communication of repair needs, resulting in higher customer satisfaction.

Sales Associate

Promaxx Performance
01.2019 - 03.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Skills

  • Customer Service
  • Multitasking Abilities
  • Equipment Troubleshooting
  • Problem-Solving
  • Preventive Maintenance
  • Teamwork Abilities

Timeline

Hotel Guest Services Clerk

Best Western
08.2023 - Current

RV Service Technician

Campers Unlimited
02.2023 - Current

RV Technician

Bankston Motor Homes
03.2022 - 02.2023

Sales Associate

Promaxx Performance
01.2019 - 03.2022

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Benjamin Bryan