Johanny Catalan
Winnemucca
Summary
A committed candidate with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization's brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
AmeriCorp Client Outreach
Frontier Community Coalition
Winnemucca, NV
01.2025 - Current
- Assisted in the completion of participant intake forms and updates in both paper files and the eLogics database.
- Facilitated applications and referrals.
- Performed printing, faxing, scanning, and emailing of documents as required.
- Recruited volunteers for agency events.
Receptionist
Milan Institute of Cosmetology
Reno, NV
11.2023 - 05.2024
- Resolved customer concerns and complaints.
- Handled payments and managed the cash register.
- Scheduled, rescheduled, and canceled client appointments using salon booking systems.
- Answered phone calls and responded to client inquiries in a timely and courteous manner.
AmeriCorp Client Outreach
Frontier Community Action Agency
Winnemucca, NV
09.2022 - 08.2023
- Recruited volunteers for agency events.
- Handled food distribution.
- Managed the phone system.
- Organized and maintained physical filing systems.
Education
Bachelor of Arts - Elementary Education
Great Basin College
05-2027
Skills
- Bilingual
- Communication
- Customer Service
- Work Independently
- Active Listening
Certification
CPR Certification
Timeline
AmeriCorp Client Outreach
Frontier Community Coalition
01.2025 - Current
Receptionist
Milan Institute of Cosmetology
11.2023 - 05.2024
AmeriCorp Client Outreach
Frontier Community Action Agency
09.2022 - 08.2023
Bachelor of Arts - Elementary Education
Great Basin College