Jasmine Mott
Project Manager
Atlanta ,GA
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Patient Account Representative
Fresenius Medical Care
Kennesaw , GA
09.2019 - Current
- Analyzed information from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to assess clients' abilities, needs and eligibility for services.
- Prepared reports detailing billing actions, flags, verified insurance and other key information for over 20 cases daily.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
- Monitored flags and resolved urgent items with accuracy and efficiency.
- Worked with outside entities to resolve issues with billing, claims and payments.
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
Reimbursement Specialist
Change Healthcare
Norcross, GA
07.2017 - 09.2019
- Researched rejections, investigating problems to appeal claims.
- Reviewed uninsured accounts, verifying medical assistance application process, charity care application and drug replacement program availability.
- Assisted in reconciling deposit and patient collections.
- Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
- Managed efficient and accurate processing of invoices and check requests for 7 vendors.
Assistant Property Manager
Evergreen Regency Townhomes
Flint, MI
02.2016 - 05.2017
- Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
- Created and implemented policies and procedures for effective property management.
- Compiled maintenance and repair requests for submission and reached out to local contractors for bid proposals.
- Decreased operating costs 7% by implementing cost control procedures.
- Trained and motivated leasing staff during bi-monthly trainings.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Boosted occupancy 20% by leveraging market knowledge and successful promotional strategies.
Lead Receptionist
Consumer Services Inc
Flint, MI
11.2014 - 02.2016
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Answered and directed over 150 incoming calls daily using multi-line telephone system.
- Trained new staff on office procedures, insurance processes and medical terminology.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Kept records in CRM to maintain customer data.
Education
High School Diploma -
Flint Southwestern Academy
Flint, MI 08.2007 -
Skills
Project Management
undefinedCertification
CAPM - Certified Associate in Project Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Account Representative
Fresenius Medical Care
09.2019 - Current
Reimbursement Specialist
Change Healthcare
07.2017 - 09.2019
Assistant Property Manager
Evergreen Regency Townhomes
02.2016 - 05.2017
Lead Receptionist
Consumer Services Inc
11.2014 - 02.2016
High School Diploma -
Flint Southwestern Academy
08.2007 -
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