Hardworking employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Sales Representative
AT&T
12.2022 - Current
Computer software operation.
Proactively identified customer needs
Enhanced sales through personable approach
Contributed to team sales goals
Sales Associate
Spectrum
01.2022 - 11.2022
Established trusting relationships with customers to understand their needs
monitoring and distributing personnel paperwork
Implemented innovative strategies to enhance customer comfort and satisfaction
Exceeded sales targets through persuasive and detail-focused approach
Personal Shopper
Walmart
06.2021 - 01.2022
Managed online grocery orders efficiently
Ensured timely fulfillment
Mastered Walmart's order processing system
Resolved customer issues swiftly
Boosted customer satisfaction rates
MA
Sodexo Hospitality
11.2020 - 06.2021
Served as a key member of the Sodexo Hospitality team from Nov 2020 to Jun 2021
Delivered top-notch catering services to military personnel
Ensured an exceptional dining experience through meticulous service
Exhibited excellent problem-solving skills in high-pressure situations
Positively impacted the dining experience of military members
Scheduled appointments effectively to streamline operations
Leveraged networking skills to expand customer base
Sales Agent
Concentrix
12.2019 - 02.2020
Drove sales operations at Concentrix
Successfully pitched vacation deals to timeshare owners
Demonstrated authoritative negotiation skills
Resolved customer issues effectively
Contributed to company's financial growth through sales
Education
High school diploma -
Croatan High School
Jacksonville, NC
06.2016
Car sales license -
02.2020
Car sales license -
07.2019
Skills
Merchandising
Budgeting
Accounts payable
Administrative
Typing
Windows
Food safety
Wills, trusts, & estate law
Customer service
Communication skills
Office Management
Accounts Payable and Accounts Receivable
Product Merchandising and Distribution
Till Counting
Prospecting Skills
Compliance with corporate Policies and Procedure
Database Management
Additional Information
EXPERIENCE, December 2019 - February 2020, Concentrix, Jacksonville, Working inside of a call center selling vacations to timeshare owners through the company.
EXPERIENCE, December 2022 - Present, AT&T, Jacksonville, North Carolina, My job at AT&T as a sales representative is to really get to know our customers push our products according to their needs
Upsell accessories, adjust rate plans, apply early upgrade feature, add new lines including watches and tablets
Being a likeable person and getting know your customer and their needs is very important in the sales world.
EXPERIENCE, January 2022 - November 2022, Spectrum, Jacksonville, My position as a sales associate was to really get to know the customers needs
Also, I believe that making sure that the customer is comfortable with me and trusts me was also a big factor in sales as well.
EXPERIENCE, June 2021 - January 2022, Walmart, Swansboro, Ensuring that customers have their online grocery orders fulfilled properly in a timely manner.
EXPERIENCE, November 2020 - June 2021, Sodexo Hospitality, Camp Lejeune, Catering and serving food to military members ensuring they have a pleasurable dining experience.
EXPERIENCE, February 2020 - October 2020, Stevenson-Hendrick Toyota, Jacksonville, Assisting customers with the purchase of their vehicle, scheduling appointments, and networking.