Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Anthony Rustigian

Everett,MA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in block by block industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Block By Block
Boston, MA
04.2021 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Customer Service Cashierde

Delaware North
Boston, MA
01.2019 - 01.2020

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customer severvice

Customer Service Associate

McDonald's
Everett, MA
02.2018 - 11.2018
  • Executes excellent sales floor merchandising and selling.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

No Degree -

Bunker Hill Community College
Charlestown, MA

High School Diploma -

Everett High School
Everett, MA
06.2019

Skills

  • Self-motivated professional
  • Collaboration
  • Flexible & Adaptable
  • Customer Service
  • Good listening skills
  • Active Listening
  • Teambuilding
  • Responsible
  • Interpersonal Communication
  • Adaptability
  • Multitasking abilities

Timeline

Customer Service Representative

Block By Block
04.2021 - Current

Customer Service Cashierde

Delaware North
01.2019 - 01.2020

Customer Service Associate

McDonald's
02.2018 - 11.2018

No Degree -

Bunker Hill Community College

High School Diploma -

Everett High School
Anthony Rustigian