Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Erica Parkinson

Undergraduate Transfer
Pearland,TX
Erica Parkinson

Summary

Motivated Cocktail Waitress with experience successfully serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.

Overview

6
years of professional experience
6
years of post-secondary education

Work History

Darden Restaurants Inc, Longhorn
Pearland, TX

Bartender/Server
02.2018 - Current

Job overview

  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

The Drink Station
Pearland, TX

Team Leader
11.2019 - 05.2020

Job overview

  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Cross-trained and provided back up for customer service managers.
  • Created new menu items through various tests and creative ideas

Cracker Barrell Old Country Store
Pearland, TX

Catering Specialist
11.2016 - 01.2018

Job overview

  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Created catering menu based upon client specifications, event type, dietary needs and budget.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Prepared dishes for catering events or during high-volume shifts.

Education

Glenda Dawson High School
Pearland, TX

High School Diploma
08.2015 - 05.2019

San Jacinto College District
Pasadena, TX

No Degree from Business
08.2019 - 05.2021

Skills

    Hospitality service expertise

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Interests

Mixology

YouTube

Cooking/ Baking

Timeline

Team Leader

The Drink Station
11.2019 - 05.2020

San Jacinto College District

No Degree from Business
08.2019 - 05.2021

Bartender/Server

Darden Restaurants Inc, Longhorn
02.2018 - Current

Catering Specialist

Cracker Barrell Old Country Store
11.2016 - 01.2018

Glenda Dawson High School

High School Diploma
08.2015 - 05.2019
Erica ParkinsonUndergraduate Transfer