Dameshia Lynch

• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Obtained vitals and client medical history; medication information, symptoms, and allergies.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing equipment.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Answer incoming calls to help clients fill prescription order, and/or sign up for prescription program while providing world class customer service.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained vitals, and client medical history; medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Delivered exceptional customer service during call interactions with Sam's club members. Customer would call in for either ordering difficulty or problems with their membership.